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Article ID: 307818 - Last Review: January 31, 2007 - Revision: 4.3
OFF: Error Message When You Click a Hyperlink in an Office Document
This article was previously published under Q307818
When you click a hyperlink in a Microsoft Office document in an Office program, you may receive an error message similar to the following:
This operation has been canceled due to restrictions on this computer. Please contact your system administrator.
This behavior can occur when both of the following conditions are true:
To resolve this behavior, follow these steps:
- Start Microsoft Internet Explorer.
- On the Tools menu, click Internet Options.
- On the Programs tab, click Reset Web Settings.
- Click to clear the Also reset my home page check box.
- Click Yes.
- Restart the computer.
When you reset the Web settings, the missing registry key is restored.
APPLIES TO
- Microsoft Word 2002 Standard Edition
- Microsoft Excel 2000 Standard Edition
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Publisher 2002 Standard Edition
- Microsoft Office 2000 Standard Edition
- Microsoft Access 2000 Standard Edition
- Microsoft FrontPage 2000 Standard Edition
- Microsoft Publisher 2000 Standard Edition
- Microsoft PowerPoint 2000 Standard Edition
- Microsoft Outlook 2000 Standard Edition
- Microsoft Word 2000 Standard Edition
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