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Data corruption may occur when you are using an MS-DOS-based program in MS-DOS mode if your hard disk has a hardware error. Your computer is in MS-DOS mode if you started your computer with a system startup floppy disk, or if you selected Command

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 311561 - Last Review: January 31, 2007 - Revision: 1.6

MS-DOS Does Not Properly Process Hard Disk Hardware Errors

System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q311561

On This Page

SYMPTOMS

Data corruption may occur when you are using an MS-DOS-based program in MS-DOS mode if your hard disk has a hardware error. Your computer is in MS-DOS mode if you started your computer with a system startup floppy disk, or if you selected Command Prompt Only from the Startup menu, or if you selected Restart in MS-DOS mode from the Shut Down Windows dialog box. It only occurs in Windows if the Performance tab of the System tool in Control Panel indicates that the disk file system is using MS-DOS Compatibility mode.

CAUSE

This problem can occur if MS-DOS does not process hard disk errors correctly when the hard disk is being accessed by using LBA mode (extended interrupt 13). This can cause data to be returned that has not really been read or the failure to completely write data to the disk. In either case, no failure is returned to the program.

RESOLUTION

The following files are available for download from the Microsoft Download Center:

Windows 98 and Windows 98 Second Edition (SE)

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Download
Download US English (311561USA8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/en-us/311561usa8.exe)

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Download Portuguese (Brazil) (311561BRZ8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/pt-br/311561brz8.exe)

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Download
Download Chinese (PRC) (311561CHS8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/cn/311561chs8.exe)

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Download Chinese (Taiwan) (311561CHT8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/tw/311561cht8.exe)

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Download
Download Czech (311561CZE8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/cs/311561cze8.exe)

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Download
Download Danish (311561DAN8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/da/311561dan8.exe)

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Download
Download Dutch (Netherlands) (311561DUT8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/nl/311561dut8.exe)

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Download
Download Finnish (311561FIN8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/fi/311561fin8.exe)

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Download
Download French (France) (311561FRN8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/fr/311561frn8.exe)

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Download
Download German (Germany) (311561GER8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/de/311561ger8.exe)

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Download
Download Greek (311561GRK8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/el/311561grk8.exe)

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Download
Download Hungarian (311561HUN8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/hu/311561hun8.exe)

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Download
Download Italian (Italy) (311561ITN8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/it/311561itn8.exe)

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Download
Download Japanese (311561JPN8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/ja/311561jpn8.exe)

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Download
Download Korean (311561KOR8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/ko/311561kor8.exe)

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Download
Download Norwegian (Bokmal) (311561NOR8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/no/311561nor8.exe)

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Download
Download Hebrew (311561LHE8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/he/311561lhe8.exe)

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Download
Download Arabic (Saudi Arabia) (311561LAR8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/ar/311561lar8.exe)

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Download
Download Polish (311561POL8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/pl/311561pol8.exe)

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Download
Download Portuguese (Portugal) (311561POR8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/pt/311561por8.exe)

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Download
Download Russian (311561RUS8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/ru/311561rus8.exe)

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Download
Download Slovak (311561SVK8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/sk/311561svk8.exe)

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Download
Download Slovenian (311561SLO8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/sl/311561slo8.exe)

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Download
Download Spanish (Spain) (311561SPA8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/es/311561spa8.exe)

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Download
Download Swedish (311561SWE8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/sv/311561swe8.exe)

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Download
Download Thai (311561THA8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/th/311561tha8.exe)

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Download
Download Turkish (311561TRK8.EXE) now (http://download.microsoft.com/download/win98/patch/22527/w98/tr/311561trk8.exe)

Windows Millennium Edition (Me)

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Download
Download US English (311561USAM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/en-us/311561usam.exe)

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Download
Download Portuguese (Brazil) (311561BRZM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/pt-br/311561brzm.exe)

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Download
Download Chinese (PRC) (311561CHSM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/cn/311561chsm.exe)

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Download
Download Chinese (Taiwan) (311561CHTM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/tw/311561chtm.exe)

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Download
Download Czech (311561CZEM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/cs/311561czem.exe)

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Download
Download Danish (311561DANM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/da/311561danm.exe)

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Download
Download Dutch (Netherlands) (311561DUTM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/nl/311561dutm.exe)

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Download
Download Finnish (311561FINM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/fi/311561finm.exe)

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Download
Download French (France) (311561FRNM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/fr/311561frnm.exe)

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Download
Download German (Germany) (311561GERM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/de/311561germ.exe)

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Download
Download Greek (311561GRKM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/el/311561grkm.exe)

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Download
Download Hungarian (311561HUNM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/hu/311561hunm.exe)

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Download
Download Italian (Italy) (311561ITNM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/it/311561itnm.exe)

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Download
Download Japanese (311561JPNM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/ja/311561jpnm.exe)

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Download
Download Korean (311561KORM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/ko/311561korm.exe)

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Download
Download Norwegian (Bokmal) (311561NORM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/no/311561norm.exe)

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Download
Download Hebrew (311561LHAM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/he/311561lhem.exe)

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Download
Download Arabic (Saudi Arabia) (311561LARM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/ar/311561larm.exe)

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Download
Download Polish (311561POLM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/pl/311561polm.exe)

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Download
Download Portuguese (Portugal) (311561PORM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/pt/311561porm.exe)

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Download
Download Russian (311561RUSM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/ru/311561rusm.exe)

Collapse this imageExpand this image
Download
Download Slovak (311561SVKM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/sk/311561svkm.exe)

Collapse this imageExpand this image
Download
Download Slovenian (311561SLOM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/sl/311561slom.exe)

Collapse this imageExpand this image
Download
Download Spanish (Spain) (311561SPAM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/es/311561spam.exe)

Collapse this imageExpand this image
Download
Download Swedish (311561SWEM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/sv/311561swem.exe)

Collapse this imageExpand this image
Download
Download Thai (311561THAM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/th/311561tham.exe)

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Download
Download Turkish (311561TRKM.EXE) now (http://download.microsoft.com/download/winme/patch/22527/winme/tr/311561trkm.exe)

The English version of this fix should have the following file attributes or later.

Windows 98

   Date           Time   Size       File name     
   ------------------------------------------
   30-Nov-2001    21:31  222,670    Io.sys
				

Windows 98 Second Edition

   Date          Time   Size       File name     
   -----------------------------------------
   01-Dec-2001   15:37  222,670    Io.sys
				

Windows Millennium Edition (Me)

   Date          Time   Size       File name     
   -----------------------------------------
   29-Nov-2001   12:29  110,080    Io.sys
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98 Standard Edition
Keywords: 
kbhotfixserver kbqfe kbdownload kbenv kbprb KB311561
       

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