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Article ID: 311871 - Last Review: January 31, 2007 - Revision: 2.1
A blue screen appears when you start a computer with 1 GB or more of RAM
This article was previously published under Q311871
If your computer has 1 gigabyte (GB) or more of random access memory (RAM) with shared video memory, the computer may boot to a blue screen error when you try to start Windows Millennium Edition (Me) or Windows 98.
Windows Me and Windows 98 are not designed to handle 1 GB or more of RAM. 1 GB or more of RAM can lead to potential system instability.
To work around this problem, reduce the amount of memory that is installed in your computer to 512 megabytes (MB) or less.
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
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