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If you try to use the Discuss feature on a Microsoft SharePoint Team Services Web site for a document in a document library, you receive the following error message in your Web browser The Page cannot be found before you can open the document in...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 316788 - Last Review: September 9, 2002 - Revision: 1.0

STS: "The Page Cannot Be Found" Error Message When You Try to Use the "Discuss" Feature on a SharePoint Team Services Web Site

This article was previously published under Q316788

SYMPTOMS

If you try to use the Discuss feature on a Microsoft SharePoint Team Services Web site for a document in a document library, you receive the following error message in your Web browser
The Page cannot be found
before you can open the document in Microsoft Word.

CAUSE

This problem occurs when a file name contains a plus sign (+). SharePoint Team Services converts the plus sign to a "%20" escape sequence instead of the correct "%2B" escape sequence.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
307841  (http://kbalertz.com/Feedback.aspx?kbNumber=307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

STATUS

This problem was corrected in Microsoft Office XP Service Pack 2 (SP-2).

MORE INFORMATION

A plus sign is frequently used with Internet Server API (ISAPI) and Common Gateway Interface (CGI) programming to represent a space character in data. SharePoint Team Services uses an ISAPI extension (Owssvr.dll) to process discussion requests, and it incorrectly processes any plus signs that are in a file name as space characters in a data string.

APPLIES TO
  • Microsoft SharePoint Team Services
Keywords: 
kberrmsg kbbug KB316788
       

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