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Article ID: 316930 - Last Review: October 30, 2003 - Revision: 3.2
BUG: MSXML 3.0 Causes a Problem in Segment Viewer
This article was previously published under Q316930
When you open a segment to view, you may receive the following error message:
A Runtime Error has occurred.
Do you wish to Debug?
Line: line number
Error: Microsoft VBScript compilation error
Syntax error
line = 1, col = 0
Code: 0
: In the following section of the error message, the line is offset from the start of the script block:
This behavior occurs because of an incompatibility that exists between Microsoft XML (MSXML) 3.0 and Microsoft Commerce Server 2000. Internet Explorer 6.0 includes MSXML 3.0; therefore, this problem can occur when you use either of the following configurations:
- Microsoft Windows XP
- Microsoft Internet Explorer 6
- Microsoft Commerce Server 2000 BizDesk
-or-
- Microsoft Windows 2000 Server
- Microsoft Internet Explorer 6
- Microsoft Commerce Server 2000 BizDesk
For additional information about how to resolve this problem, click the article number below
to view the article in the Microsoft Knowledge Base:
293363Â
(http://kbalertz.com/Feedback.aspx?kbNumber=293363/EN-US/
)
Business Desk Does Not Work with MSXML 3.0
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.
APPLIES TO
- Microsoft Commerce Server 2000 Standard Edition
- Microsoft Internet Explorer 6.0, when used with:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Media Center Edition
- Microsoft Windows XP Tablet PC Edition
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