If you click the Server Extensions tab in Internet Services Manager, the Microsoft Management Console (MMC) may unexpectedly quit.

You receive no warning message. A Dr. Watson log is created.

This behavior may occur if you installed the following Microsoft Security Bulletin, MS01-035: For additional information about this Security Bulletin, click the article number below to view the article in the Microsoft Knowledge Base: The behavior occurs because a version of this hotfix introduced a bug in the MMC Snap-in extension.

To verify that you are using the affected version of the hotfix, follow these steps:

1. Start Windows Explorer, and then locate the following files:
   C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\40\Bin\Fp4Areg.dll
   C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\40\Bin\Fp4awel.dll
2. Right-click a file, and then click Properties.
3. Click the Version tab, and then note the file version. The affected files are version 4.0.2.5121.

To resolve this issue, install FrontPage 2000 Server Extensions Service Release 1.3 (SR 1.3). This service release is a no-charge update for the FrontPage 2000 Server Extensions.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

How to Download FrontPage Server Extensions Service Release 1.3

To obtain Microsoft FrontPage Server Extensions Service Release 1.3, visit the following Microsoft Web site:

How to Install FrontPage Server Extensions Service Release 1.3

To install FrontPage Server Extensions Service Release 1.3, follow the steps appropriate to your version of Windows:

• If you use Windows 2000:
  1. Install the FrontPage 2000 Server Extensions. To do this, follow these steps:
     1. Click Start, point to Settings and then click Control Panel.
     2. Double-click Add/Remove Programs.
     3. Click Add/Remove Windows Components.
     4. Click Internet Information Services, click Details, and then click FrontPage Server Extensions.
     5. Click OK, and then click Next.
  2. Install the Security Rollup Package that contains all security fixes for Windows 2000. To do this, follow these steps:
     1. Visit the following Microsoft Web site:
        http://www.microsoft.com/windows2000/downloads/critical/q301625/default.asp (http://www.microsoft.com/windows2000/downloads/critical/q301625/default.asp)
     2. Select your language in the drop-down list and then click Go.
     3. Click Security Update.
     4. To start the installation immediately, click Open or click Run this program from its current location. To copy the file to your computer to run the installation program later, click Save or click Save this program to disk.
• If you use Microsoft Windows NT 4.0 or Microsoft Windows 95 or Microsoft Windows 98:
  1. Visit the following Microsoft FrontPage 2000 Server Extensions Web site:
     http://msdn2.microsoft.com/en-us/library/aa140179(office.10).aspx (http://msdn2.microsoft.com/en-us/library/aa140179(office.10).aspx) .
  2. Follow the instructions on the Web page to install FrontPage 2000 Server Extensions.
  3. To start the installation immediately, click Run this program from its current location. To save the file on your hard disk to install it later, click Save this program to disk to run later. Make a note of the location where you save the file.
  4. Follow the steps in the Setup Wizard to install FrontPage 2000 Server Extensions.

REFERENCES

For additional information about FPSE SR 1.3, click the article number below to view the article in the Microsoft Knowledge Base: