Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 321977 - Last Review: August 10, 2007 - Revision: 1.1
Sound Blaster Drivers Cause an Error Message in Windows XP
This article was previously published under Q321977
When you install the Creative Technology Sound Blaster drivers, you may receive the following error message:
audiohqu.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If the error message is still displayed and you want to see the data that the error report contains, click the
click here link at the bottom of the message box. You then see error signature information that may be similar to the following:
App name App version Module name Module version Offset
-----------------------------------------------------------------
audiohqu.exe 1.13.0.0 piaproxy.dll 5.12.1.132 00001863
This issue may occur because some Creative Technology Sound Blaster drivers are not completely compatible with Windows XP.
To resolve this issue, obtain and install new drivers that are compatible with Windows XP. For information about how to do so, please visit either of the following Web sites:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For information about how to contact Creative Technology Ltd., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416Â
(http://kbalertz.com/Feedback.aspx?kbNumber=65416/EN-US/
)
Hardware and Software Third-Party Vendor Contact List, A-K
60781Â
(http://kbalertz.com/Feedback.aspx?kbNumber=60781/EN-US/
)
Hardware and Software Third-Party Vendor Contact List, L-P
60782Â
(http://kbalertz.com/Feedback.aspx?kbNumber=60782/EN-US/
)
Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
| kb3rdparty kbenv kberrmsg kbprb kbprod2web KB321977 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate