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While you are using WebcamNow Video Broadcaster by WebCamNow.com Inc., you may receive an error message that is similar to: WebcamNow Video Broadcaster has encountered a problem and must be closed. We apologize for the inconvenience. WebcamNow

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 323707 - Last Review: June 1, 2002 - Revision: 1.0

WebcamNow Video Broadcaster May Cause an Error Message in Windows XP

View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center
This article was previously published under Q323707

SYMPTOMS

While you are using WebcamNow Video Broadcaster by WebCamNow.com Inc., you may receive an error message that is similar to:
WebcamNow Video Broadcaster has encountered a problem and must be closed. We apologize for the inconvenience.
If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that is similar to: 
App name      App version  Module name  Module version  Offset
----------------------------------------------------------------
wcn32v33.exe  1.0.0.1      Unknown      0.0.0.0         00040001
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CAUSE

There are known compatibility issues with this version of WebcamNow Video Broadcaster and Windows XP.
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RESOLUTION

WebcamNow.com Inc. recommends that you use WebcamNow Video Broadcaster 4 on Windows XP. As of May 29, 2002, the latest version of WebcamNow Video Broadcaster is version 4. To obtain WebcamNow Video Broadcaster updated, visit the following WebcamNow Web site:
http://www.webcamnow.com/ (http://www.webcamnow.com/)
Click the Start Broadcasting button to install the latest version.
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MORE INFORMATION

For additional information about WebcamNow.com Inc., visit the following WebcamNow Web site:
http://www.webcamnow.com/company.html (http://www.webcamnow.com/company.html)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact WebcamNow.com Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416  (http://kbalertz.com/Feedback.aspx?kbNumber=65416/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, A-K

60781  (http://kbalertz.com/Feedback.aspx?kbNumber=60781/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, L-P

60782  (http://kbalertz.com/Feedback.aspx?kbNumber=60782/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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Keywords: 
kbprb kbprod2web KB323707
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Kim - kimberlymaes44 NOSPAM-AT-NOSPAM aol.com Reported as Irrelevant  
Written: 9/11/2004 5:17 PM
I turn on the cam to broadcast and it just clicks off and won't turn on,,I have windows xp Please give some idea what to do to fix it

Anonymous User Reported as Irrelevant  
Written: 5/20/2005 12:31 AM
try to get to web page but can not. So I can't download latest version to correct problem. Any suggestions?

brian - aitean NOSPAM-AT-NOSPAM yahoo.ca Reported as Irrelevant  
Written: 12/27/2005 3:05 AM
whenever I access voicechat I get amessage saying thatmy version is old then they tell me im Banned!! why?

Mark - BringinSexzeeBak NOSPAM-AT-NOSPAM aol.com Reported as Irrelevant  
Written: 3/19/2007 7:05 AM
Try to go to the website. Have new windows vista...ughhhh...Anyway, it tells me windows won't allow it because it has an unknown publisher. Any suggestions?

Anonymous User Report As Irrelevant  
Written: 9/6/2007 2:53 AM
TO MARK: Shut security to lowest level then click always allow pop ups

Anonymous User Report As Irrelevant  
Written: 11/3/2007 1:12 PM
i get the ..the configiration key is invaled.. any segestions



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