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A Content Management Server (CMS) 2001 administrator may notice that the Server Configuration Application (SCA) does not start correctly, or a user may receive one of the following error messages when the SCA is started: The primary Microsoft Content...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 328449 - Last Review: August 18, 2005 - Revision: 1.2

Server Configuration Application Does Not Start Correctly and Database Configuration Application Does Not Work

View products that this article applies to.
This article was previously published under Q328449
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://kbalertz.com/Feedback.aspx?kbNumber=256986/EN-US/ ) Description of the Microsoft Windows Registry

SYMPTOMS

A Content Management Server (CMS) 2001 administrator may notice that the Server Configuration Application (SCA) does not start correctly, or a user may receive one of the following error messages when the SCA is started:
The primary Microsoft Content Management Server entry point can not be found Please run the Microsoft Content Management Server Database Configuration Application to correct these problems.
When you run the Database Configuration Application (DCA), you may receive the following error message:
Could not get system account settings Invalid Range of parameters passed to function -2147352567 (File P:\NR\Server\ServeConfigurationAPI\NRSCAPI.cpp, Line 381)

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
When these problems occur, verify that the following three items are installed and set correctly:
  • The NR virtual directory must exist under the virtual Web site that is specified as the CMS 2001 entry point in the Database Configuration Application (DCA).
  • Both ISAPI filters, Resolution HTML Packager and Resolution Filter, must be registered at the master level of Internet Information Services (IIS).
  • The following registry key must exist, where x is any string that represents an unsigned integer (typically 0 for default IIS installations) and y is the instance ID of the virtual Web site (by default, the default Web site is 1 and the administrative Web site is 2):
    HKLM\SOFTWARE\NCompass\Resolution Content Server\Configuration\x\EntryPoints\y
APPLIES TO
  • Microsoft Content Management Server 2001 Service Pack 1
  • Microsoft eMbedded Visual C++ 3.0
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kbprb KB328449
        

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Anonymous User Report As Irrelevant  
Written: 12/9/2005 1:17 PM
This was invaluable. Just a note you can use adsutil to figure out the instance # for the registry.



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