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Article ID: 71746 - Last Review: September 30, 2003 - Revision: 2.0
Getting the Correct Size MS-DOS Disks
This article was previously published under Q71746
If you get the Microsoft MS-DOS Packaged Product in the wrong disk
size, you can obtain the correct media through Microsoft Customer
Service by sending in the disk set and requesting the other format.
For example, if you purchased the 5.25-inch Microsoft MS-DOS Packaged
Product version 4.01a for a machine that has only 3.5-inch disk
drives, send in the 5.25-inch disks and request the 3.5-inch disk set.
This information applies only to Microsoft MS-DOS Packaged Product
versions 3.30a, 4.01a, and 5.0.
If you do not have the Microsoft MS-DOS Packaged Product (for example,
you have COMPAQ MS-DOS), contact your dealer or OEM (original
equipment manufacturer).
If you purchased the product within 90 days of contacting Microsoft, you
will not be charged. Otherwise, the cost is $15.00, plus shipping,
handling, and applicable sales tax.
Pricing information is subject to change and is provided only for the
customer's convenience. For more information, contact Microsoft
Sales Information Center (MSIC) at (800) 426-9400.
APPLIES TO
- Microsoft MS-DOS 5.0 Standard Edition
Retired KB Content DisclaimerThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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