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(810275) - Describes an error message that you receive when you disconnect an ActiveSync session by tapping the Stop button on the mobile device and then you tap the Sync option on the device.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 810275 - Last Review: May 21, 2004 - Revision: 1.2

The ActiveSync Stop button disconnects local synchronization

SYMPTOMS

When a Microsoft Windows Powered Pocket PC is connected to Microsoft ActiveSync locally by using a USB connection, a serial connection, or an infrared connection, tapping the Stop button on the mobile device disconnects the ActiveSync session. When you tap the Sync option on the device after the ActiveSync session disconnects, you may receive the following error message:

Trouble Connecting
Unable to connect with current settings. To change your connection settings, tap Settings.

CAUSE

The Stop button is designed to control remote syncs (synchronizing over a network). During a local sync connection, tapping Stop will disconnect the device from ActiveSync.

RESOLUTION

To establish or to re-establish a local ActiveSync connection, physically disconnect and then reconnect your mobile device.

To start or to stop local synchronization, use the buttons in ActiveSync on the PC. Do not use the buttons on the mobile device.

To control remote synchronization with a Microsoft Mobile Information Server (MIS), use the ActiveSync Stop and Sync buttons on your mobile device.

STATUS

This behavior is by design.

APPLIES TO
  • Microsoft Pocket PC 2002 Software Standard Edition
Keywords: 
kbprb KB810275
       

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