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Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms
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Article ID: 818046 - Last Review: September 18, 2011 - Revision: 16.0 Error message when you start Microsoft Project Web Access: "The controls for Microsoft Project Web Access could not be downloaded correctly"When you start Microsoft Office Project Web Access that is running on Microsoft Office Project Server 2007, you may receive the following message: The controls for Project Web Access cannot be downloaded correctly. To download the controls:
- Verify your security settings in Internet Explorer are set to allow ActiveX controls to be downloaded.
- Check to see if Internet Explorer has stopped the installation of the ActiveX controls.
- To install the controls, on the Information Bar, click Install ActiveX Control.
You need to use a 32-bit version of your browser to download and run the ActiveX controls.
- Contact your systems administrator.
In earlier versions, you may receive
several script errors, and then you receive the following error
message: The controls for Microsoft Project Web Access
could not be downloaded correctly. Please check your security settings in
Internet Explorer or contact your system administrator. This issue may occur if your installation of Microsoft
Internet Explorer is configured to block ActiveX controls, or if your user
account does not have the correct permissions to install ActiveX
controls. To resolve this issue, remove any controls that may have
already been downloaded, and then use one or more of the following methods:
- Method 1: Configure Internet Explorer permissions for ActiveX controls
- Start Internet Explorer.
- On the Tools menu, click Internet Options.
- Click the Security tab, click Trusted Sites, and then click Sites.
- In the Add this Web site to the zone box, type the Web address for your Microsoft Office Project Web Access site if it is not already present.
- Click Add, and then click OK.
- Click Custom Level.
- For the following five ActiveX controls and plug-ins settings, click either Enable or Prompt, depending on whether you want to be prompted before you load ActiveX controls:
- Download signed ActiveX controls
- Initialize and script ActiveX Controls not marked as safe for scripting
- Run ActiveX controls and plug-ins
- Script ActiveX controls marked safe for scripting
On Vista Client computers, also set Internet Explorer to run as Administrator.
To do this, follow these steps:- Right-click the Internet Explorer shortcut, and then click Properties.
- Click Advanced.
- Click to select the check box to run as Administrator.
- Method 2: Log on to your computer as Administrator, and
then start Project Web Access to download the ActiveX controls.
- Method 3: Manually register the ActiveX
controls.
Remove any controls that are already downloadedProject 2007- Start Internet Explorer.
- On the Tools menu, click Internet
Options.
- Click the General tab, and then click
Settings in the Browsing history section.
- Click View Objects.
- Right-click Pj12enuC Class, and then click
Remove.
- Right-click PjAdoInfo4 Class, and then
click Remove.
- Close the View Objects window, and then click
OK two times.
Project 2003- Start Internet Explorer.
- On the Tools menu, click Internet
Options.
- Click the General tab, and then click
Settings in the Browsing history section.
- Click View Objects.
- Right-click Pj11enuC Class, and then click
Remove.
- Right-click PjAdoInfo3 Class, and then
click Remove.
- Close the View Objects window, and then click
OK two times.
Project 2002- Start Internet Explorer.
- On the Tools menu, click Internet
Options.
- Click the General tab, and then click
Settings in the Browsing history section.
- Click View Objects.
- Right-click Pj10enuC Class, and then click
Remove.
- Right-click PjAdoInfo2 Class, and then
click Remove.
- Close the View Objects window, and then click
OK two times.
Method 1: Configure Internet Explorer permissions for ActiveX controls- Start Internet Explorer.
- On the Tools menu, click Internet
Options.
- Click the Security tab, click
Trusted Sites, and then click
Sites.
- In the Add this Web site to the zone box,
type the Web address for your Microsoft Project Web Access site if it is not already
present. Click Add, and then click
OK.
- Click Custom Level.
- For the following five ActiveX controls and
plug-ins settings, click either Enable or
Prompt, depending on whether you want to be prompted before
you load ActiveX controls:
- Download signed ActiveX controls
- Initialize and script ActiveX Controls not marked as safe for scripting
- Run ActiveX controls and plug-ins
- Script ActiveX controls marked safe for scripting
Method 2: Log on to the computer as administrator- Log on to the computer as Administrator.
- Start Microsoft Project Web Access. This will download and
register all the ActiveX controls on the Project Web Access site.
Method 3: Manually register ActiveX controlsProject 2007The ActiveX controls reside in two .cab files that are located on
the Project Server site in the following folder: C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\LAYOUTS\PWA\OBJECTS The following are the two .cab files:
- Pjclient.cab
- Pjcintl.cab (in the 1033 subfolder or other language
folders)
These two cab files contain the following files:
- Pjcintl.cab:
- LangcabENU12.inf (This file is not required to manually install controls.)
- Pj12ENUc.dll
- Pjclient.cab:
- Microsoft.vc80.crt.manifest (This file is not required for the
manual installation of controls.)
- Msvcr80.dll
- Pjgrid12.ocx
- Pjprint12.dll
- Pjquery12.ocx
- Pjres12c.dll
- Pjtextconv12.dll
- Log on to your computer as an administrator.
- Connect to Project Server, and then copy the Pjclient.cab
file and the Pjcintl.cab file from the following folders, respectively:
C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\LAYOUTS\PWA\OBJECTS C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\LAYOUTS\PWA\OBJECTS\1033 - Paste the files in a folder on your computer.
- Double-click the Pjcintl.cab file to open it, and then
select all the files that are listed.
- On the File menu, click
Extract.
- Expand My Computer, expand Local
Disk (C:), expand Windows, and then click
Downloaded Program Files.
- Click Extract.
- Close the Pjcintl.cab file.
- Double-click Pjclient.cab to open it, and then click
Select all on the Edit menu.
- On the File menu, click
Extract.
- Expand My Computer, expand Local
Disk (C:), expand Windows, and then click
Downloaded Program Files.
- Click Extract.
- Close the Pjclient.cab file.
- Click Start, click
Run, type CMD, and then click OK.
- Type CD %windir%\Downloaded Program
Files, and then press ENTER.
- Type for %i in (pj*.dll) do regsvr32
%i, and then press ENTER.
- Confirm that registration was successful in each
window that opens. Click OK to close each regsvr32 window.
- Type for %i in (pj*.ocx) do regsvr32
%i, and then press ENTER.
- Confirm that registration was successful in each window that opens. Click OK to close each regsvr32 window.
Project 2003 The ActiveX controls reside in two .cab files that are located on
your Microsoft Project Server site in the following folder: Microsoft Project
Server\IIS Virtual Root\Objects The two .cab files are:
- Pjclient.cab
- Pjcintl.cab (in the 1033 subfolder or other language
folders)
These two cab files contain the following files:
- Pjcintl.cab:
- Pj11enuc.dll
- LangCabENU11.inf (This file is not required for the
manual installation of controls.)
- Pjclient.cab:
- Pjclient11.inf (This file is not required for the
manual installation of controls.)
- Pjres11c.dll
- Pjpront11.dll
- Pjquery11.ocx
- Pjtextconv11.dll
- Pjcalendar11.ocx
- Pjgrid11.ocx
- Pjoffline11.ocx
- Pjoutlook11.ocx
- Pjsecurity11.ocx
- Pjupdate11.ocx
- Log on to your computer as Administrator.
- Connect to Project Server, and then copy the Pjclient.cab
file and the Pjcintl.cab file from the Microsoft Project Server\IIS Virtual
Root\Objects folder. Paste the files in a folder on your computer.
- Double-click the Pjcintl.cab file to open it, and then
select all the files that are listed.
- On the File menu, click
Extract.
- Expand My Computer, expand Local
Disk (C:), expand Windows, and then click
Downloaded Program Files.
- Click Extract.
- Close the Pjcintl.cab file.
- Double-click Pjclient.cab to open it, and then click
Select all on the Edit menu.
- On the File menu, click
Extract.
- Expand My Computer, expand Local
Disk (C:), expand Windows, and then click
Downloaded Program Files.
- Click Extract.
- Close the Pjclient.cab file.
- Click Start, click
Run, type CMD, and then click OK.
- Type CD %windir%\Downloaded Program
Files, and then press ENTER.
- Type regsvr32 pj11enuc.dll , and
then press ENTER.
- Type regsvr32 pjres11c.dll, and then
press ENTER.
- Type for %i in (pj*.dll) do regsvr32
%i, and then press ENTER.
- Confirm that registration was successful in each of the
windows that open. Click OK to close each regsvr32 window.
- Type for %i in (pj*.ocx) do regsvr32
%i, and then press ENTER.
- Confirm that registration was successful in each of the
windows that open. Click OK to close each regsvr32 window.
Project 2002 The ActiveX controls reside in two .cab files that are located on
your Microsoft Project Server site in the following folder: Microsoft Project
Server\IIS Virtual Root\Objects The two .cab files are:
- Pjclient.cab
- Pjcintl.cab (in the 1033 subfolder or other language
folders)
These two cab files contain the following files:
- Pjcintl.cab:
- Pjclient.cab:
- Pjres10c.dll
- Pjtextconv2.dll
- Pjcalendar2.ocx
- Pjgrid2.ocx
- Pjoffline2.ocx
- Pjoutlook2.ocx
- Pjsecurity2.ocx
- Pjupdate2.ocx
- Log on to your computer as Administrator.
- Connect to Microsoft Project Server, and then copy the
Pjclient.cab and the Pjcintl.cab files from the Microsoft Project Server\IIS
Virtual Root\Objects folder. Paste the files to a folder on your computer.
- Double-click the Pjcintl.cab file to open it, and then
select all the files that are listed.
- On the File menu, click
Extract.
- Expand My Computer, expand Local
Disk (C:), expand Windows, and then click
Downloaded Program Files.
- Click Extract.
- Close Pjcintl.cab.
- Double-click Pjclient.cab to open it, and then click Select all on the
Edit menu.
- On the File menu click
Extract.
- Expand My Computer, expand Local
Disk (C:), expand Windows, and then click
Downloaded Program Files.
- Click Extract.
- Close Pjclient.cab.
- Click Start, click
Run, type CMD, and then click OK.
- Type CD %windir%\Downloaded Program
Files, and then press ENTER.
- Type regsvr32 pj10enuc.dll, and then
pressEnter
- Type regsvr32 pjres10c.dll, and then
press ENTER.
- Type regsvr32 pjprint12.dll, and then
press ENTER.
- Type regsvr32 pjquery12.dll, and then
press ENTER.
- Type for %i in (pj*.dll) do regsvr32
%i, and then press ENTER.
- Confirm that registration was successful in each of the
windows that open. Click OK to close each regsvr32 window.
- Type for %i in (pj*.ocx) do regsvr32
%i, and then press ENTER.
- Confirm that registration was successful in each of the
windows that open. Click OK to close each regsvr32 window.
APPLIES TO- Microsoft Office Project Server 2007
- Microsoft Office Project Server 2003
- Microsoft Project Server 2002
- Microsoft Office Project Web Access
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Dave
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Reported as Irrelevant
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| Written:
2/18/2005 9:14 AM |
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