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Article ID: 820508 - Last Review: August 25, 2008 - Revision: 1.1
Arabic emails when send using a UTF8 Client cannot be read in OWA 2000
When you send an Arabic Email message from a UTF8 CodePage Client such as hotmail, the message is received with unrecognized characters in Exchange 2000 OWA and changing the encoding to Arabic (windows 1256) from the view menu/encoding does not help
The Internet Message Format Character Sets in the Global Settings in Exchange 2000 for MIME and non-MIME is set to Arabic (Windows 1256)
- Start Exchange System Manager. To do this, click Start, point to
Programs, point to Microsoft Exchange, and then click System Manager.
- Double-click Global Settings, and then double-click Internet Message
Formats. NOTE: The right pane displays a list of the Simple Mail
Transfer Protocol (SMTP) policies that are currently defined. The
domain column specifies the domains to which the policies apply
- Right-click the policy that you want to edit, and then click
Properties
- Click Message Format
- Select Unicode (UTF-8) for your Exchange 2000
organization, and then click OK
APPLIES TO
- Microsoft Exchange 2000 Enterprise Server
- Microsoft Exchange 2000 Server Standard Edition
| kbbidi kblangsupparabic kbprb KB820508 |
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