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Article ID: 820703 - Last Review: June 23, 2007 - Revision: 2.1
You receive an error message when you try to open a presentation in PowerPoint
When you try to open a presentation in PowerPoint 2002, in PowerPoint 2003, or in PowerPoint 2007, you receive the following error message:
PowerPoint 2002 and PowerPoint 2003
PowerPoint can't read path\file_name.ppt.
PowerPoint 2007
Error message 1PowerPoint found unreadable content in Presentation.pptx. Do you want to recover the contects of this presentation? If you trust the source of this presentation, click Yes.
To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:
Error message 2There was an error access C:\documents and settings\username\Presentation.pptx
To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:
This problem occurs because the PowerPoint presentation is
corrupted or has been damaged.
To correct this problem, try to open the PowerPoint
presentation in an earlier version of PowerPoint. For example, open the presentation in PowerPoint 2000
or in an earlier version of PowerPoint. If you are successful in opening the presentation, insert the
slides from the damaged presentation in a new presentation. To do this, follow
these steps:
PowerPoint 2002 and PowerPoint 2003
- Start the later version of PowerPoint that gave you the
error message that is mentioned in the "Symptoms" section.
- Click Insert, and then click
Slides from Files.
- In Slide Finder on the Find
Presentation tab, click Browse.
- Locate and then click the PowerPoint presentation that
gave you the error message, click Open, and then click
Insert All.
Note If the new file that you just created does not have the design of
the damaged presentation, you can apply that design by following the menu path:
Format,
Slide Design, and then selecting the
appropriate design on the
Slide Design menu.
PowerPoint 2007
- On the Home tab, in the Slides group, click New Slide, and then click Reuse Slides.
- In the Reuse Slides pane, click Open a PowerPoint File.
- In the Browse dialog box, locate and then click the presentation file that contains the slide that you want, and then click Open.
In earlier versions of PowerPoint such as PowerPoint
2000 and earlier versions, PowerPoint could not detect all the types of invalid or
damaged data in presentations that can be detected by PowerPoint 2007, by PowerPoint 2003 and by PowerPoint 2002.
As a result, the earlier versions of PowerPoint open the presentation, and you
may experience unexpected behavior from the corruption or damage that is
contained in the file.
APPLIES TO
- Microsoft Office PowerPoint 2003
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Office PowerPoint 2007
| kbofficealertid kbcorrupt kbopenfile kberrmsg kbprb KB820703 |
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