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Article ID: 821484 - Last Review: April 17, 2006 - Revision: 3.5 Error message when you try to install an Internet Explorer security patch, update, or hotfix package: "This update requires Internet Explorer" When you try to install an Internet Explorer update (for
example, a security patch or a hotfix package), you may receive the following
error message, where version is the version of
Internet Explorer with which the update package was designed to be used:
Microsoft Internet Explorer Update
This update
requires Internet Explorer version to be installed.
This error may occur for any of the following reasons:
- You try to install the wrong version of the update.
Internet Explorer updates are specific to the version of Internet Explorer that
you are running (including service pack level and any hotfixes). For example,
you must not install an update that is for Internet Explorer 6.0 on a computer
that is running Internet Explorer 5.5 or Internet Explorer 6.0 Service Pack 1
(SP1).
- You try to install the wrong localized version of the
update for your operating system language locale. For example, you try to
install an English update on a computer that is running a German version of
Windows and Internet Explorer.
- You use Multilingual Menus and Dialog Boxes for Internet
Explorer, Multilingual Menus and Dialog Boxes for Windows 2000, Multilingual
Menus and Dialog Boxes for Windows XP Professional, or Multilingual Menus and
Dialog Boxes for Windows Server 2003, and your input language is set to a
different language than your default operating system language. For example,
you try to install an English update on an English version of Windows XP
Professional and your default input language is set to German.
- The
update that you are trying to install contains one or more files that have an
earlier version number than the files that are already installed on your
computer. This problem may occur if you have already installed a later update
than the update that you are trying to install. In this case, you may have to remove
the later update, install the update that is blocked, and then reinstall the
later update.
To resolve this issue, follow these steps:
- Verify that you have the correct version of the update for
the version of Internet Explorer that you are using. For example, verify that
you are not trying to install an Internet Explorer 5.01, Internet Explorer 5.5,
or Internet Explorer 6.0 update on a computer that is running Internet Explorer
6.0 SP1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
164539Â
(http://kbalertz.com/Feedback.aspx?kbNumber=164539/
)
How to determine which version of
Internet Explorer is installed
Note To confirm that you have the correct version of the update
package, use the /c /t:Dir switches to extract the update package, and then compare the
version number of the files in the package to your version of Shdocvw.dll. To
extract the update package, type the following at the command prompt, and then
click ENTER, where number is the
Microsoft Knowledge Base article that documents the patch, and
Dir is the folder where you want to extract the
files in the patch: Qnumber /c /t:Dir
Compare the versions of the files that you extracted to your
version of the Shdocvw.dll file. If the files from the update package are later
version numbers than the version number of your Shdocvw.dll file, but are
earlier version numbers than the next version of Internet Explorer (from the
Microsoft Knowledge Base article that is listed earlier in step 1), you have
the correct version of the update. - Verify that you have the correct localized version of the
update for your operating system language. For example, if you are running an
English version of Windows and Internet Explorer, verify that you have the
English version of the update.
- If you use Multilingual Menus and Dialog Boxes for Internet
Explorer, Multilingual Menus and Dialog Boxes for Windows 2000, Multilingual
Menus and Dialog Boxes for Windows XP Professional, or Multilingual Menus and
Dialog Boxes for Windows Server 2003, and your input language is set to a
different language than your default operating system language, temporarily
change your input language to the same language as the update and your
operating system. To do this, click the language indicator in the system
notification area of your taskbar, and then click the two-letter abbreviation
for the appropriate language.
- If you have already installed a later update that is not
included in the update you are trying to install, follow these steps:
- Compare
the version numbers for the files that are included in the update that you are trying to
install with the version of those files that are already installed on your computer. The
file information for the update that you are trying to install is documented in
the Microsoft Knowledge Base article or in the Microsoft Security Bulletin that is associated with the update.
- If
all the files on your computer have a version number that is later than the
version numbers of the files that are included with the update that you are trying to
install, you do not have to install the update. All software updates for
Internet Explorer are cumulative.
However, if one or more of the
files on your computer have a version number that is the same or earlier than
the version numbers for the files that are included in the update that you are trying to
install, you must remove these files.
Search the Microsoft Knowledge
Base or Microsoft Security Bulletins for the update that includes the files
that have the same version numbers for the files that are already installed, and then remove
this update. - Install
the update that is blocked.
- Reinstall the later update.
APPLIES TO- Microsoft Internet Explorer 6.0, when used with:
- the operating system: Microsoft Windows XP
- the operating system: Microsoft Windows XP SP1
- the operating system: Microsoft Windows XP
- the operating system: Microsoft Windows 2000
- Microsoft Windows NT 4.0 Service Pack 6a
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Internet Explorer 5.5, when used with:
- the operating system: Microsoft Windows 2000
- Microsoft Windows NT 4.0 Service Pack 6a
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- the operating system: Microsoft Windows 2000 SP4
- Microsoft Internet Explorer 5.01 Service Pack 3, when used with:
- Microsoft Windows 2000 Service Pack 3
| kberrmsg kbprb kbinfo KB821484 |
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