When you are trying to authenticate a wireless client, you may receive an "access violation" error message in Svchost.exe. This means that the Svchost.exe process terminates. (Svchost.exe runs the Remote Access Connection Manager service.) This problem may occur when the following conditions are true:
- You are operating in an 802.11b standard wireless local area network (LAN).
- You supply only the user ID and the password for authentication, without the domain name.
Hotfix Information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
You must have Windows 2000 Service Pack 3 (SP3) installed to install this hotfix.
For additional information about how to obtain the latest Windows 2000 service pack , click the following article number to view the article in the Microsoft Knowledge Base:
260910 Â
(http://kbalertz.com/Feedback.aspx?kbNumber=260910/
)
How to Obtain the Latest Windows 2000 Service Pack
Restart Requirement
You must restart your computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace any other hotfixes.
File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
25-Jun-2003 17:42 5.0.2195.6738 417,552 Oakley.dll
25-Jun-2003 17:42 5.0.2195.6738 58,128 Rasman.dll
25-Jun-2003 17:42 5.0.2195.6760 153,872 Rasmans.dll
25-Jun-2003 17:42 5.0.2195.6738 54,032 Rastapi.dll
To work around this problem, you can require users to supply their user IDs, passwords, and domain names to log on and to be authenticated.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915Â
(http://kbalertz.com/Feedback.aspx?kbNumber=816915/
)
New Naming Schema for Microsoft Windows Hotfix Packages