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Article ID: 823800 - Last Review: May 31, 2007 - Revision: 2.6
You receive an "Unexpected error occurred" error message when you add a new server to the server farm in SharePoint Portal Server 2003
When you try to add a new server to an existing server farm
deployment of SharePoint Portal Server 2003 Beta 2 Technical Refresh, the
operation may not complete successfully, and you may receive the following
error message on the
Specify Configuration Database Settings for
ServerName page:
Unexpected error occurred
This issue may occur if all the following conditions are
true:
- You change the configuration database administration
account to use a different user account. You do this after you configure the server farm and
before you add the new server.
- The new server that you want to add to the server farm uses
Microsoft SQL Server 2000 as the database server.
- Information from the user account that was previously
configured as the configuration database administration account is cached on
one or more servers in the server farm.
To resolve this issue, follow these steps.
- Follow steps 1a through 1e on a server that meets the following requirements:
- The server is in the server farm.
- The server is connected to the
configuration database.
- SharePoint Portal Server was installed on the server by
using the Install without database engine option during Setup.
Follow these steps:
- Log on to the server as a member of the local
Administrators group.
- Click Start, and then click
Run.
- In the Open box, type
cmd, and then click OK.
- At the command prompt, type the following line, and
then press ENTER:
cd /d %commonprogramfiles%\Microsoft Shared\Web Server Extensions\60\Bin
- Type the following line, where
Account is the configuration database administration
account, and then press ENTER:
type stsadm.exe -o setproperty -propertyname adminportidentity -propertyvalue Account
Note You specify the user account that is used for the configuration
database administration account during SharePoint Portal Server Setup. To
determine the account that is used as the configuration database administration
account, start SharePoint Portal Server Central Administration, and then click Configure Server Farm
Account Settings under
Server Configuration. The configuration database administration account
that is configured for the server farm is displayed under Configuration
Database Administration Account.
- On the server that you want to add to the server farm, follow these steps:
- Click Start, and then click
Run.
- In the Open box, type
cmd, and then click OK.
- At the command prompt, type the following line, and
then press ENTER:
iisreset
For more information about how to deploy, configure, and
administer SharePoint Portal Server, see the
Microsoft Office SharePoint Portal Server 2003 Administration Guide. The
Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the
root folder of the SharePoint Portal Server 2003 Beta 2 Tech Refresh CD.
For more information about SharePoint Portal Server, visit the
following Microsoft Web site:
APPLIES TO
- Microsoft Office SharePoint Portal Server 2003
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