Microsoft Knowledge Base Email Alertz

KBAlertz.com: (827828) - When you use the Library in any of the programs that are listed at the beginning of this article to view digital pictures, the pictures downloaded from your camera may not be viewable.

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]

Search KbAlertz

Advanced Search

Webmasters
Put kbAlertz on your website.
[ Click Here for more! ]





ASP.NET 3.5 Web Hosting with Windows 2008 and SQL 2008: Click Here!
Discount ASP.NET Hosting
ASP.NET 2.0 and 3.5
Windows2008 and SQL2008
US and UK Hosting
KBAlertz referrals get
** SIX MONTHS FREE **


Community Site



We Send hundreds of thousands of emails using ASP.NET Email


ASP.NET 3.5 Web Hosting with Windows 2008 and SQL 2008: Click Here!
Discount ASP.NET Hosting
ASP.NET 2.0 and 3.5
Windows2008 and SQL2008
US and UK Hosting
KBAlertz referrals get
** SIX MONTHS FREE **




Mentioned In








Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks




Article ID: 827828 - Last Review: March 11, 2004 - Revision: 4.1

Downloaded pictures do not appear in the library in Digital Image Suite

SYMPTOMS

When you use the Library in any of the programs that are listed in the "Applies To" section of this article to view digital pictures, the pictures downloaded from your camera may not be viewable.

CAUSE

This behavior occurs if the digital pictures are moved from the camera to a NTFS file system drive. This behavior also occurs because some software marks photos as temporary files when they are acquired from the camera. The Picture It! Library and Digital Image Library do not display temporary files.

RESOLUTION

To resolve this issue, Microsoft has an update that enables the Library to view these temporary files. To download the update, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=a792d6e5-5d09-4bbf-b7df-b1451f201dae&DisplayLang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=a792d6e5-5d09-4bbf-b7df-b1451f201dae&DisplayLang=en)
Follow the steps that appear on this Web page to download and install the update.

MORE INFORMATION

This behavior has been reported with the following cameras:
  • Canon S400 with ZoomBrowser software
  • Canon G3
  • Canon EOS 10D camera
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO
  • Microsoft Digital Image Suite 9
Keywords: 
kbprb KB827828
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate

Be the first to leave feedback, to help others about this knowledge base article.

(Optional) Name

(Optional) Public URL Or Email

Comments
No HTML -- Text Only Please