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Article ID: 827843 - Last Review: May 31, 2007 - Revision: 2.6
You receive an error message when you specify an audience compilation schedule in SharePoint Portal Server 2003
When you try to compile an audience, or specify an audience
compilation schedule in your portal in Microsoft Office SharePoint Portal
Server 2003, you receive an error message that is similar to one of the
following:
An error occurred while setting the schedule.
Please check below for details.
-or-
An error has
occurred while accessing SQL database or system resources. If this is the first
time you have seen this message, please try again later. If this problem
persists, please contact your administrator.
-or-
The search service is unavailable or access was denied. Check that
the search service is configured properly and running.
This problem occurs if both of the following conditions
exist:
- The configuration database administration account
information is changed.
-and- - This changed account information is not updated to the
portal.
In this scenario, when you try to compile an audience, or create
an audience schedule, you should receive the following error message instead of
the error messages that are described in the "Symptoms" section of this
article:
Scheduler_LogonFailure_Error
The user
name or password is incorrect. Check the account information for the
configuration database administrator account on the Configure Server Farm
Account Settings page.
To work around this problem, verify the credentials
specified for the configuration database administration account. To do this,
follow these steps:
- Start SharePoint Central Administration.
- Under Server Configuration, click
Configure Server Farm Account Settings.
- In the Configuration Database Administration
Account area, click to select the Specify account
check box.
- Enter the user account in the
Domain\username format,
and then type the password in the Password and Confirm
Password boxes.
- Click OK, and then wait for the changes to
be propagated to the portal.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
For more information about how to deploy, configure, and
manage SharePoint Portal Server, see the
Microsoft Office SharePoint Portal Server 2003 Administration Guide. The
Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the
root folder of the SharePoint Portal Server 2003 CD.
For more
information about SharePoint Portal Server, visit the following Microsoft Web
site:
APPLIES TO
- Microsoft Office SharePoint Portal Server 2003
| kbscheduler kberrmsg kbpending kbbug KB827843 |
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