Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 827852 - Last Review: September 27, 2006 - Revision: 1.6
Setup fails and error messages are logged when you run Setup to install the RTM version of the server and client components for backward-compatible document libraries
When you run Setup to install the Release to Manufacturing
(RTM) version of the server and client components for backward-compatible
document libraries on a Microsoft Office SharePoint Portal Server 2003 server
where the Beta 2 Tech Refresh version of the client components for
backward-compatible document libraries is already installed, Setup does not
complete successfully. You receive the following error messages:
- The following error message is logged to the Setup.log
file:
Component Name: SharePoint Portal Server Document
Library Component
Version: NA
Installation Status: Failure
Error
Message: A fatal setup error has occurred. For details see <C:\Program
Files\Microsoft Integration\Microsoft Office SharePoint Portal Server 2003 Doc
Library\Logs\errorlog.txt>.
- The following error message is logged to the Errorlog.txt
file:
SharePoint Portal Server Document Library
Component: [0] CPkmSetupComponent::InstallMSIPackage, MSI Package (spsclisrv)
setup failed with error code 0x80070666. Command=msiexec.exe. Args= /i
"C:\Program Files\SharePoint Portal Server\Bin\spsclisrv.msi" /q /l*v
"C:\Program Files\Microsoft Integration\Microsoft Office SharePoint Portal
Server 2003 Doc Library\Logs\spsclisrv.Log" Reboot="ReallySuppress"
ARPSYSTEMCOMPONENT=1 SERVERINSTALL=1
This problem occurs because you cannot install the RTM
version of the server and client components for backward-compatible document
libraries on a server where the Beta 2 Tech Refresh version of the client
components for backward-compatible document libraries is already installed.
To work around this problem, follow these steps:
- Remove the Beta 2 Tech Refresh version of the client
components for backward-compatible document libraries from the server. To do
so, follow these steps:
- Click Start, point to Control
Panel, and then click Add or Remove Programs.
- In the list of currently installed programs, click
Client Components for Microsoft Office SharePoint Portal Server
2003, and then click Remove.
- When you are prompted to, click Yes.
- Repair the installation of SharePoint Portal Server on the
server. To do so, follow these steps:
- In the Add or Remove Programs dialog
box, in the list of currently installed programs, click Microsoft
Office SharePoint Portal Server 2003, and then click
Change.
- On the Welcome to the Microsoft Office
SharePoint Portal Server 2003 Setup Wizard page, click
Next.
- On the Maintenance Mode Options page,
click Repair the server components of Microsoft Office SharePoint
Portal Server 2003, and then click Next.
- When you are prompted, click
OK.
To avoid this issue, remove the Beta 2 Tech Refresh version of
the client components for backward-compatible document libraries from the
server before you install the RTM version of the server and client components
for backward-compatible document libraries on a server.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article.
For more information about the backward-compatible
components for document libraries, see the "Managing Document Libraries" topic
in the "Administration" section of the
Microsoft Office SharePoint Portal Server 2003 Administration Guide. The
Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the
root of the SharePoint Portal Server 2003 CD.
For more information
about SharePoint Portal Server, visit the following Microsoft Web site:
APPLIES TO
- Microsoft Office SharePoint Portal Server 2003
| kberrmsg kbsetup kbnofix kbbug KB827852 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate