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(828065) - When you try to use the Remote Assistance feature in MSN Messenger on a computer that is running Microsoft Small Business Server 2003 (SBS 2003), you may receive the following MSN Messenger error message: Your invitation was not sent because you need...

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks
Article ID: 828065 - Last Review: December 3, 2007 - Revision: 1.3

You receive a "Your invitation was not sent because you need the latest version of Windows Messenger" error message when you try to use Remote Assistance on a Small Business Server 2003-based computer

View products that this article applies to.
System TipThis article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center

SYMPTOMS

When you try to use the Remote Assistance feature in MSN Messenger on a computer that is running Microsoft Small Business Server 2003 (SBS 2003), you may receive the following MSN Messenger error message:
Your invitation was not sent because you need the latest version of Windows Messenger to use the Remote Assistance feature. Please go to the Windows Messenger update site to install the latest version.
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CAUSE

This behavior occurs if the latest version of Windows Messenger is not installed on the SBS 2003-based computer.
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RESOLUTION

To resolve this behavior, download and install the latest version of Windows Messenger on the SBS 2003-based computer. To do this, visit the following Microsoft Web site:
http://www.microsoft.com/downloads (http://www.microsoft.com/downloads)
Under Search for a Download, click MSN Messenger in the Product/Technology box, and then click Go.
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STATUS

This behavior is by design.
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APPLIES TO
  • MSN 6.0 Software, when used with:
    • Microsoft Windows Small Business Server 2003 Premium Edition
    • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
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Keywords: 
kbbug kbnofix kbremoting kbhotfixserver KB828065
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jp54 - cathjp.guyot.free.fr Report As Irrelevant  
Written: 7/10/2007 5:36 AM
Im'm working with XP pro and XP ed familiale and I get the same message, although I downloaded and installed the LATEST (beta) version of MSN (8.5 BETA)



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