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(828210) - You receive a not authorized error message when you use Smigrate.exe to back up a Windows SharePoint Services Web site. To work around this problem, you can set the user authentication settings in Internet Explorer to prompt you for account details.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 828210 - Last Review: September 26, 2007 - Revision: 2.11

You receive a "You are not authorized to perform the current operation" error message when you use Smigrate.exe to back up a Windows SharePoint Services Web site

SYMPTOMS

When you use the Microsoft SharePoint Migration Tool (Smigrate.exe) with the -u and -pw command-line options to back up a Microsoft Windows SharePoint Services Web site, you may receive an error message that is similar to the following:
Progress: Starting Backup.
Progress: Opening service /SiteName.
Progress: Finished open service http://ServerName/SiteName
Progress: Server version is: Version
Progress: Fetching Manifest
Date and Time Authenticating against the web server.
Date and Time Already authenticated against the web server.
Progress: Error getting manifest for http://ServerName/SiteName
Progress: You are not authorized to perform the current operation.
Date and Time ERROR (possibly fatal):
ERROR: 6553609 You are not authorized to perform the current operation.
Date and Time Site closed
Date and Time Site collection closed
You receive this error message even though you specify the correct user name and password of the Web site administrator in the -u and -pw command-line options.

CAUSE

This problem occurs in situations when the Enable Integrated Windows Authentication (requires restart) setting is configured in Microsoft Internet Explorer, and if your user credentials are not processed correctly by the WinInet component. As a result, your user credentials are not authenticated, and you cannot access the Windows SharePoint Services Web site that you want to back up.

WORKAROUND

To work around this problem, configure the user authentication setting for the Local intranet zone in Internet Explorer to prompt you for a user name and password, and then back up the Windows SharePoint Services Web site. Follow these steps to configure the user authentication setting for the Local intranet zone in Internet Explorer:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options, and then click the Security tab.
  3. In the Select a Web content zone to specify its security settings box, click Local intranet.
  4. Click Custom Level.
  5. In the Security Settings dialog box, under User Authentication, click Prompt for user name and password, and then click OK.
  6. Click Yes when you are prompted to confirm that you want to change the security settings for the zone.
  7. Click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Windows SharePoint Services, visit the following Microsoft Web site:
http://technet.microsoft.com/windowsserver/sharepoint/default.aspx (http://technet.microsoft.com/windowsserver/sharepoint/default.aspx)

APPLIES TO
  • Microsoft Windows SharePoint Services 2.0
Keywords: 
kbbackup kbwebservices kbtshoot kbprb kberrmsg kbpending KB828210
       

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Anonymous User Report As Irrelevant  
Written: 11/1/2004 12:55 PM
this didn't work.

Marie Report As Irrelevant  
Written: 6/13/2006 8:33 AM
Didn't work for me either.

Luke Report As Irrelevant  
Written: 5/21/2007 6:04 PM
Doesn't fix the problem for me as well.

Josh Report As Irrelevant  
Written: 12/6/2007 10:53 AM
Nope, didn't work for me either.

Anonymous User Report As Irrelevant  
Written: 7/23/2009 8:08 AM
Years after the first report that it didn't work and it's still not working. Does anyone care? Does anyone ever fix these?