When you configure Microsoft SharePoint Portal Server 2001 to crawl and index the public folder store of a Microsoft Exchange 2000 Server computer, you may experience both of the following symptoms:
- When you search for content in the public folder store, you receive incorrect search results. For example, one or more items may be missing from the search results.
- Error messages that are similar to the following are logged to the gatherer log:
DateTime http://ServerName/Public/PublicFolderName/Message.eml Add Error fetching URL, (80041201 - The object was not found.)
This problem may occur if you search for Microsoft Outlook Web Access (OWA) items that have one or more Tab, New line, or Carriage return characters in the subject line. The Microsoft OLE DB provider for Internet Publishing (Msdaipp.dll) incorrectly processes the characters in the URL when it converts the characters to Unicode UTF-8 format.
This problem was first fixed in a hotfix that is now contained in a service pack. If you have installed SharePoint Portal Server 2001 Service Pack 3 or a later service pack, you do not have to apply the hotfix.
Service pack information
This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
312963Â
(http://kbalertz.com/Feedback.aspx?kbNumber=312963/
)
How to obtain the latest SharePoint Portal Server 2001 service pack
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
03-Sep-2003 17:09 10.145.6011.31 1,187,840 Msdaipp.dll
Because of file dependencies, this hotfix requires SharePoint Portal Server 2001 Service Pack 1 (SP1).
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.