After you install BizTalk Server 2002 Service Pack 1 (SP1), BizTalk Messaging Service does not start and you receive error messages similar to the following in the
application log:
Event Type: Error
Event Source: BizTalk Server
Event Category: Document Processing
Event ID: 324
Date: 9/3/2003
Time: 7:38:50 PM
User: N/A
Computer: BIZTALKSERVER
Description:
An error occurred in BizTalk Server.
Details:
------------------------------
[0x12e7] The database version is incompatible with the installed version of the server. Try running setup again.
[0x150a] The configuration cache data from the database could not be loaded.
[0x1509] The administration cache cannot be created.
[0x0111] The Queue Scheduler for the service could not be created.
For more information, see Help and Support Center at http://support.microsoft.com
-and-
Event Type: Error
Event Source: BizTalk Server
Event Category: Document Processing
Event ID: 324
Date: 9/3/2003
Time: 7:34:08 PM
User: N/A
Computer: BIZTALKSERVER
Description:
An error occurred in BizTalk Server.
Details:
------------------------------
[0x0111] The Queue Scheduler for the service could not be created.
[0x0114] The service failed to start. Verify that this server is enlisted in a BizTalk Server group.
For more information, see Help and Support Center at http://support.microsoft.com.When these errors occur, you may receive error messages similar to the following in the BizTalk Server 2002
SP1 installation log:
Apply patch: Server="BizTalkServer",
Database="InterchangeSQ", Script="C:\Documents and Settings\All
Users\Application Data\Microsoft\E-Business Servers
Updates\BTS2002\SP1\SQ_SP1_Patch.sql".
[08/14/03 18:05:20] dataSource.Open
HRESULT=0
[08/14/03 18:05:20] session.Open HRESULT=0
[08/14/03
18:05:21] file.Open HRESULT=0
[08/14/03 18:05:21] Processing... HRESULT=0
[08/14/03 18:05:21] ExecuteCommand HRESULT=0x80040e14
[08/14/03
18:05:21] file.Close HRESULT=0
[08/14/03 18:05:21] session.Close HRESULT=0
[08/14/03 18:05:21] dataSource.Close HRESULT=0
[08/14/03 18:05:21]
Failed to apply patch. HRESULT=0x80040e14
This problem occurs because the BizTalk Server 2002 SP1
database update scripts experience a problem when they try to apply a constraint to the
database tables:
ALTER TABLE [dbo].[cs_SuspendedQ] WITH NOCHECK ADD
CONSTRAINT [DF_cs_SuspendedQ_Priority] DEFAULT (5) FOR [tnPriority]
This problem occurs if you upgrade from BizTalk Server 2000 to
BizTalk Server 2002 before you install BizTalk Server 2002 SP1.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------------------------
01-Oct-2002 17:43 518 Bts_core_suspendedqpriorityconstraintfix.sql
Because of file dependencies, the most recent hotfix or feature
that contains these files may also contain additional files.
To resolve this problem, follow these steps:
- Remove BizTalk Server 2002 SP1.
- Apply the SQL update script
Bts_core_suspendedqpriorityconstraintfix.sql.
- Reinstall BizTalk Server 2002 SP1.
Microsoft has confirmed that this is a bug in the Microsoft products that are
listed at the beginning of this article.