Microsoft has released the Excel 2002 post-Service Pack 3 hotfix package for Microsoft Excel 2002. This article describes the following items about the hotfix package:
- Issues that are fixed in the hotfix package
- Prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes that are included in the hotfix package
- The files that are contained in the hotfix package
This article describes the Microsoft Excel 2002 issues that
are fixed in the Excel 2002 post-Service Pack 3 hotfix package that is dated
May 6, 2004.
Issues that are fixed in the hotfix package
The following issues are fixed in this hotfix package:
838895Â
(http://kbalertz.com/Feedback.aspx?kbNumber=838895/
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Error message when you try to save a workbook that was opened from a mapped drive location in Excel 2002
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(http://kbalertz.com/Feedback.aspx?kbNumber=835718/
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Date format is not correct when you convert a CSV text file in Excel 2002 by using a VBA macro
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"'filename.xls' cannot be accessed" error message when you open a workbook in Excel 2002 during a remote desktop session
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(http://kbalertz.com/Feedback.aspx?kbNumber=838910/
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Controls move to the left of the worksheet in Microsoft Excel 2002
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(http://kbalertz.com/Feedback.aspx?kbNumber=831824/
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Multilevel subtotals are in the wrong position in Excel 2002
The following issues are also fixed in this hotfix package:
- If you save and then close an Excel 2002 workbook that
contains a null value dimension from an Online Analytical Processing (OLAP)
cube in the PAGE field of a PivotChart, Excel may quit unexpectedly when you
reopen the workbook and you receive the following error message:
Microsoft Excel has encountered a problem and needs to close. We
are sorry for the inconvenience.
To see what data this error report
contains, click here.
App Name App Version Module Name Module Version Offset
--------------------------------------------------------------
Excel.exe 10.0.4524.0 Excel.exe 10.0.4524.0 000cff95
- After you upgrade to Excel 2002, an add-in program that you
used in an earlier version of Microsoft Excel may cause the following error
message when the add-in programmatically uses the Add method:
Microsoft Excel has encountered a
problem and needs to close. We are sorry for the inconvenience.
To
see what data this error report contains, click here.
App Name App Version Module Name Module Version Offset
-------------------------------------------------------------
Excel.exe 10.0.4929.0 Excel.exe 10.0.4929.0 0030963c
- When you click to select an Excel 2002 chart that is
embedded in a Microsoft PowerPoint presentation, and then cancel the selection
by clicking else where in the presentation, the aspect ratio of the chart may
change.
- If you lock your computer after you run a macro or a batch
file in Excel 2002, you may receive the following error message when you unlock
your computer:
Not enough system resources to display
completely
- When you use an ICA client to connect to a server that has
Citrix MetaFrame XP installed and you try to save an Excel 2002 file, you may
receive the following error message.
Microsoft Excel has
encountered a problem and needs to close. We are sorry for the
inconvenience.
To see what data this error report contains, click
here.
App Name App Version Module Name Module Version Offset
-------------------------------------------------------------
Excel.exe 10.0.5403.0 Excel.exe 10.0.5403.0 0070ae95
- In Excel 2002, when you open a workbook that contains a
text box that has the Automatic size option selected on the
Alignment tab, the workbook may open very
slowly.
- If you use the Histogram option of the Analysis Toolpak add-in in Excel 2002, Excel 2002
may quit unexpectedly.
- When you calculate a selection (range) of cells in an Excel
2002 workbook that uses the Selection.Calculate method, you receive the following error message in the worksheet
cell:
- When the last measure that is included in a PivotTable in
Excel 2002 and that is attached to an Online Analytical Processing (OLAP) cube
is blank, you may receive the following error message:
Microsoft Excel has encountered a problem and needs to close. We
are sorry for the inconvenience.
- When you try to update the Dynamic Data Exchange (DDE)
links in an Excel 2002 workbook, Excel 2002 may quit unexpectedly and you
receive the following error message:
Microsoft Excel has
encountered a problem and needs to close. We are sorry for the
inconvenience.
When you view the details of the error
message, you find an error signature that is similar to the following:
App Name App Version Module Name Module Version Offset
-------------------------------------------------------------
Excel.exe 10.0.5815.0 Excel.exe 10.0.5815.0 00455bab
- On a slow client computer, when you use Excel 2002 in a
Terminal Services environment, Excel 2002 may continue to scroll when you use
the mouse to scroll a worksheet more than 1000 rows.
- If you lock cells in an Excel 2002 workbook by using a
Microsoft Visual Basic for Applications (VBA) macro, and then save and close
the workbook, you can click to select a locked cell after you reopen the
workbook.
- When you use a Workbook_Open event in a VBA macro to open a workbook after a custom .xla
add-in has loaded, macros that are contained in the .xla file may not
function.
- If you press SHIFT+F9 multiple times to recalculate a
worksheet, Excel 2002 may stop responding with 100 percent CPU
usage.
- When you use a VBA macro to open an Excel 2002 workbook
that contains a Microsoft Outlook Express header, the Excel 2002 process may
continue to run when the VBA macro uses the Quit method to close the workbook.
- When you use a VBA macro that unprotects the workbook,
makes changes, reprotects the workbook, and then saves the file while closing,
the following issues may occur when you reopen the workbook:
- You receive the following error message:
- The VBA macros are removed from the
workbook.
- PivotCache is removed from the Excel 2002
workbook.
- When you programmatically clear merged cells in Excel 2002,
and then paste values in the range of cells, you receive the following error
message:
The operation requires the merged cells to be
identically sized.
- When you move a ToolTip out of the way in Excel 2002, Excel
2002 may quit unexpectedly and you receive the following error message:
Microsoft Office Excel has encountered a problem and
needs to close. We are sorry for the inconvenience.
- The data validation input dialog box
appears.
- You are in data entry mode.
- You change sheets to use the point-and-click range
entry.
- You move the input message ToolTip.
- When you remove a filter in Excel 2002 from a column of
VLookUp formulas in a workbook where a fill was performed to overtype the
formula with a zero value, Excel 2002 may quit unexpectedly.
- When you type the first initial and the last name of a
recipient in the To, CC, or BCC line of an e-mail message, the name is not
resolved when you work off-line in Microsoft Outlook 2002.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
- The optimized version of this hotfix is a post-Microsoft
Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have
Office XP SP3 installed.
For
additional information about Office XP SP3, click the following article number
to view the article in the Microsoft Knowledge Base: 832671Â
(http://kbalertz.com/Feedback.aspx?kbNumber=832671/
)
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For additional information about the Windows Installer
requirement, click the following article number to view the article in the
Microsoft Knowledge Base: 330537Â
(http://kbalertz.com/Feedback.aspx?kbNumber=330537/
)
OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this
hotfix.
Hotfix replacement information
This hotfix is replaced by a later hotfix.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
841366Â
(http://kbalertz.com/Feedback.aspx?kbNumber=841366/
)
Excel 2002 post-Service Pack 3 hotfix package: May 13, 2004
Registry information
You must create or modify a registry key to use one or more of the
hotfixes that are contained in this package.
835718Â
(http://kbalertz.com/Feedback.aspx?kbNumber=835718/
)
Date format is not correct when you convert a CSV text file in Excel 2002 by using a VBA macro
838895Â
(http://kbalertz.com/Feedback.aspx?kbNumber=838895/
)
Error message when you try to save a workbook that was opened from a mapped drive location in Excel 2002
Hotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------------------------
06-May-2004 21:12 16,572,416 Excelff.msp (Full-File/Administrative)
06-May-2004 20:00 2,424,320 Excelop.msp (Optimized)
After you install the hotfix, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
-----------------------------------------------------
05-May-2004 01:47 10.0.6713.0 9,190,080 Excel.exe
For more information about installing this hotfix, see the
Readme.txt file that is included in the package.
For additional information about the
terminology that Microsoft uses when correcting software after it is released,
click the following article number to view the article in the Microsoft
Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates