Microsoft Knowledge Base Email Alertz

(829826) - When you install the Microsoft Systems Management Server 2003 (SMS 2003) Standard Client on a Microsoft Windows NT 4.0-based computer, log on as a user from another domain that is different from the computer's domain and then try to start Control...

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 829826 - Last Review: October 27, 2006 - Revision: 1.2

No Functional Systems Management Server 2003 Standard Client Icons Appear in Control Panel on a Windows NT 4.0-Based Computer When You Are Logged On As a User from Another Domain

SYMPTOMS

When you install the Microsoft Systems Management Server 2003 (SMS 2003) Standard Client on a Microsoft Windows NT 4.0-based computer, log on as a user from another domain that is different from the computer's domain and then try to start Control Panel, you receive the following error message:
An error occurred while Windows was working with the Control Panel file C:\WINNT\System32\smsrc.cpl.

Additionally, no functional SMS 2003 Standard Client icons appear in Control Panel.

CAUSE

This problem occurs because the user and the Windows NT 4.0-based computer are in different domains. This problem means that the user cannot access required parts of the registry on the SMS 2003 client computer.

For example, when a user from domain A logs on to a Windows NT 4.0-based computer that has the SMS 2003 Standard Client installed and that is a member of domain B, the users from domain A cannot access the required parts of the registry on the computer because the users and the computers are in different domains.

MORE INFORMATION

This problem can adversely affect software distribution in the following ways:
  • Mandatory programs that are advertised for a computer that is a member of domain B and that require a user to be logged on may never run if a user from domain A logs on.
  • The New Program notification does not appear for optional programs.
  • Mandatory programs that do not require a user to be logged on will still run.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

APPLIES TO
  • Microsoft Systems Management Server 2003
Keywords: 
kbnofix kbbug KB829826
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate