Microsoft has released the PowerPoint 2002 post-Service Pack 3 hotfix package for Microsoft PowerPoint 2002. This article describes the following items about the hotfix package:
- Issues that are fixed in the hotfix package
- Prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes in the package
- The files that are contained in the hotfix package
This article describes the Microsoft PowerPoint 2002 issues
that are fixed in the PowerPoint 2002 post-Service Pack 3 hotfix package that
is dated May 6, 2004.
Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package:
840652Â
(http://kbalertz.com/Feedback.aspx?kbNumber=840652/
)
"Error accessing file. Network connection may have been lost." error message when you run a VBA macro that copies a presentation to a new presentation in PowerPoint 2002
The following issues are also fixed in this hotfix package:
- When you insert a PowerPoint 2002 object and no other
Microsoft PowerPoint sessions are running, a separate session of PowerPoint
starts and is brought to the foreground. Editing the text in this PowerPoint
session does not affect the embedded object.
Note This issue only occurs if one of the following conditions is
true:
- You are using the Turkish version of Microsoft Office
XP.
- You are using the English version of Microsoft Office
XP with the Turkish version of the Multilingual User Interface Pack (MUI) and
the language setting in Office XP is set to Turkish.
- Animation in your PowerPoint 2002 presentation may be lost
when you edit a table in the presentation, and then close and reopen the
presentation.
- When you open a PowerPoint 2002 presentation that contains
text that is formatted with a custom logo font and ClearType font smoothing is
turned on, the text that is formatted with the custom logo font may appear
overlapping or appear misaligned.
This issue may occur if the
presentation was created on a computer that has ClearType font smoothing turned
off.
- When you have Microsoft NetMeeting running (but you are not
in a meeting) and you change your presentation from your primary monitor to
your secondary monitor in PowerPoint 2002, PowerPoint 2002 may quit
unexpectedly and you receive the following error message:
Microsoft PowerPoint has encountered a problem and needs to close.
We are sorry for the inconvenience.
Application Name Application Version Module Name Module Version Offset
-----------------------------------------------------------------------------
Powerpnt.exe 10.0.4205.0 Powerpnt.exe 10.0.4205.0 0035848a
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
- The optimized version of this hotfix is a post-Microsoft
Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have
Office XP SP3 installed.
For
additional information about Office XP SP3, click the following article number
to view the article in the Microsoft Knowledge Base: 832671Â
(http://kbalertz.com/Feedback.aspx?kbNumber=832671/
)
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For more information about the Windows Installer
requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537Â
(http://kbalertz.com/Feedback.aspx?kbNumber=330537/
)
Office XP updates and
patches released after September 2002 may require Windows Installer
2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this
hotfix.
Hotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
867812Â
(http://kbalertz.com/Feedback.aspx?kbNumber=867812/
)
Description of the PowerPoint 2002 post-Service Pack 3 hotfix package: June 24, 2004
Registry information
You must create or modify a registry key to use one of the
hotfixes that is contained in this package.
For additional information about the registry
key, click the following article number to view the article in the Microsoft Knowledge Base:
840652Â
(http://kbalertz.com/Feedback.aspx?kbNumber=840652/
)
"Error accessing file. Network connection may have been lost." error message when you run a VBA macro that copies a presentation to a new presentation in PowerPoint 2002
Hotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
------------------------------------------------------------------------
06-May-2004 22:41 9,789,440 Powerpntff.msp (Full-File/Administrative)
06-May-2004 21:48 3,917,824 Powerpntop.msp (Optimized)
After you install the hotfix, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------
05-May-2004 01:47 10.0.6713.0 5,991,112 Powerpnt.exe
For more information about installing this hotfix, see the
Readme.txt file that is included in the package.
For additional information about the
terminology that Microsoft uses when correcting software after it is released,
click the following article number to view the article in the Microsoft
Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the standard terminology that is used to describe Microsoft software updates