Microsoft Knowledge Base Email Alertz

(830228) - When you start the Live Communications Server utility, and then you try to manage the IM Archiving Agent component, you may experience one or both of the following symptoms: When you try to disable the IM Archiving Agent component, you receive the...

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 830228 - Last Review: March 19, 2004 - Revision: 2.1

Live Communications Server error message when you try to enable or disable the IM Archiving Agent or when you try to change its properties

SYMPTOMS

When you log on to your computer as a local Administrator and try to enable or disable the IM Archiving Agent, you receive an error message that is similar to the following:
Live Communications Server Snap-in cannot set module state. Restart Windows Management Instrumentation (WMI), and then try again.
When you log on to your computer as a local Administrator and try to change the Stop Live Communications Server when failing to archive setting in the IM Archiving Agent Properties dialog box, you receive an error message that is similar to the following:
Live Communications Server Snap-in cannot save some or all of the settings.

CAUSE

This issue occurs because local Administrators are not granted the Send Message permission for Message Queuing (also known as MSMQ). When the IM Archiving Agent is enabled or is disabled or when its settings change, the Windows Management Instrumentation (WMI) provider always validates the Message Queuing path name by opening the queue for Send Message, and the validation fails.

RESOLUTION

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

To resolve this issue, do one of the following:
  • Log on to your computer as a domain Administrator to manage the IM Archiving Agent.
  • Grant Send Message permission to the local Administrators group when you log on to your computer as a domain Administrator. To do so, follow these steps:
    1. Click Start, point to Programs, point to Administrative Tools, and then click Computer Management.
    2. In the left pane, expand Services and Applications, and then expand Message Queuing.
    3. Expand Private Queues, right-click msmq, and then click Properties.
    4. Click the Security tab.
    5. In the Group or user names list, select Administrators.
    6. In the Permissions for Administrator list, click to select the Send Message check box for the Allow column, and then click OK.
  • Log on to your computer as a local Administrator, take ownership of Message Queuing, and then grant the Send Message permission to the local Administrators group. To do so, follow these steps:
    1. Click Start, point to Programs, point to Administrative Tools, and then click Computer Management.
    2. In the left pane, expand Services and Applications, and then expand Message Queuing.
    3. Expand Private Queues, right-click msmq, and then click Properties.
    4. Click the Security tab, and then click Advanced.
    5. Click the Owner tab, and then click Other Users or Groups.
    6. Click Advanced, and then click Find Now.
    7. In the Search results list, click Administrators, and then click OK three times.
    8. Click Add, click Advanced, and then click Find Now.
    9. In the Search results list, click Administrators, and then click OK two times.
    10. In the Group or user names list, click Administrators.
    11. In the Permissions for Administrator list, click to select the Send Message check box in the Allow column, and then click OK.

APPLIES TO
  • Microsoft Office Live Communications Server 2003
Keywords: 
kbprb KB830228
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate