Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 830524 - Last Review: October 17, 2003 - Revision: 1.1
You Are Prompted to Insert the Correct CD-ROM When You Try to Install the Live Communications Server Administration Tools
When you try to install the Microsoft Office Live Communications Server 2003 Administration Tools on a Microsoft Windows 2000-based or a Microsoft Windows XP-based computer, you may be prompted to insert the Live Communications Server CD-ROM even though the correct CD-ROM is in the CD-ROM drive. You cannot successfully install Live Communications Server 2003.
This behavior may occur if you already have a pre-release version of the Live Communications Server Administration Tools installed. When you try to install the Administration Tools, Setup tries to upgrade the pre-release version of the Administration Tools to the released version. However, because the released version of the Live Communications Server CD-ROM has a different name (LCRTMENVOL) than the pre-release version, Setup prompts you to insert the CD-ROM.
To resolve this issue, remove the pre-release version of the Administration Tools, and then use the Live Communications Server CD-ROM to install the released version.
APPLIES TO
- Microsoft Office Live Communications Server 2003
- Microsoft Windows XP Professional
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate