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Article ID: 831084 - Last Review: January 9, 2006 - Revision: 1.5
Content is missing from search results after you restore SharePoint Portal Server 2003 data to another server
When you use the SharePoint Portal Server Data Backup and
Restore tool to back up a single-server deployment of Microsoft Office
SharePoint Portal Server 2003 that uses Microsoft SQL Server Desktop Engine
2000 (MSDE), and then you restore the data to another server in a different
domain or to a different server farm deployment of SharePoint Portal Server
2003, you may experience one or more of the following symptoms:
- You do not receive alerts when content on the portal site
changes.
- When you search the portal site, you may find that content
is missing from the search results. For example, you may find that portal site
content from the News area is not displayed in the search
results.
This issue may occur if the user account that you use to
restore SharePoint Portal Server data is different from the account that you
use to create the portal site. The user account that you use to restore
SharePoint Portal Server data is not automatically added to the Administrators
site group. As a result, certain content is not returned in search results when
you search the portal site and alerts are not generated for the user account if
certain content on the portal site changes.
To resolve this issue, make sure that the user account that
you use to restore SharePoint Portal data is assigned to the Administrator site
group. To assign a user to the Administrators site group, follow these steps:
- Connect to your portal site, and then click Site
Settings.
- On the Site Settings page, under General
Settings, click Manage users.
- On the Manage Users page, click to select the check box
next to the user account that you want to assign to the Administrators site
group, and then click Edit Site Groups of Selected
Users.
- On the Edit Site Group Membership:
PortalSiteName page, in the Site Group
Membership area, click to select the Administrator - Has full
control of the Web site check box, and then click OK.
For more information about how to back up and restore
SharePoint Portal Server, see the "Backup and Restore" topic in the
Microsoft Office SharePoint Portal Server 2003 Administration Guide. The
Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the
root of the SharePoint Portal Server 2003 CD-ROM.
For more
information about SharePoint Portal Server, visit the following Microsoft Web
site:
APPLIES TO
- Microsoft Office SharePoint Portal Server 2003
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