When you configure a backup by using the Server Management
console in Microsoft Windows Small Business Server (SBS) 2003, the backup
operation may be unsuccessful, and you may receive the following error message
in the backup log when the backup starts:
The requested
media failed to mount. The operation was aborted.
The backup
destination may also be set to "miniQIC" instead of to the actual tape drive,
and you may not be able to change this selection.
This problem may occur if your tape drive supports tapes
with different media block sizes. When you configure a backup by using the SBS
2003 Server Management console, the backup program selects the first tape type
that is available, and this selection may not correspond to the tape that is in
the drive. This problem is known to occur with the Seagate Travan 20 tape
drive. However, this problem may occur with any tape drive that supports
multiple tape types.
Note If the backup runs for a while and then encounters this error, it
generally indicates that you are out of space on the backup tape.
Important This hotfix only applies if a backup that is scheduled by using
the Backup Configuration Wizard cannot start. This hotfix does not apply if the
error message that is mentioned in the "Symptoms" section appears during the
course of the backup. The
following file is available for download from the Microsoft Download
Center:
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For additional information about how
to download Microsoft Support files, click the following article number to view
the article in the Microsoft Knowledge Base:
119591Â
(http://kbalertz.com/Feedback.aspx?kbNumber=119591/
)
How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this
hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------
06-Nov-2003 04:32 5.2.2651.1 72,192 Bkprunner.exe
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article.
The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
For additional
information, click the following article number to view the article in the
Microsoft Knowledge Base:
824684Â
(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
)
Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates