Microsoft Knowledge Base Email Alertz

(832880) - During the intranet component portion of Microsoft Windows Small Business Server 2003 Setup, you may receive the following error message: An error occurred while installing Windows SharePoint Services and creating your Intranet site. Additionally, you...

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 832880 - Last Review: March 12, 2010 - Revision: 6.0

You cannot successfully install the intranet component or connect to http://companyweb in Windows Small Business Server 2003

SYMPTOMS

During the intranet component part of Microsoft Windows Small Business Server 2003 Setup, you may receive the following error message:
An error occurred while installing Windows SharePoint Services and creating your Intranet site.
Additionally, you may receive the following error message when you try to connect to the http://companyweb Web site:
You are not authorized to view this page. You might not have permission to view this directory or page using the credential you supplied.
When this behavior occurs, the Errorlog.txt file will contain text that is similar to the following:

Note By default, the Errorlog.txt file is located in the C:\Program Files\Microsoft Integration\Windows Small Business Server 2003\logs folder.
[08/06/04,15:12:40] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:40] Intranet: [2] use [STS_SBSROCK_1]
[08/06/04,15:12:40] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_%s_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_Config]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_SBSROCK_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_%s_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command, 
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_Config]
[08/06/04,15:12:41] Intranet: [2] Failed to grant db rights to sts worker
[08/06/04,16:07:45] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in 
CPageBase::GetGlobalProperty(): GUID = {63ECC03C-3D58-4074-903D-E80CFC5BDC25}
Note These problems do not occur if you installed Windows Small Business Server 2003 before November 24, 2003, unless you make major configuration changes to Windows SharePoint Services, such as creating a new top-level Web site or an extranet. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
833019  (http://kbalertz.com/Feedback.aspx?kbNumber=833019/ ) You receive an error message when you install Windows SharePoint Services, create a new content database, or provision a new virtual server

CAUSE

This issue is caused by an error in the way that certain dynamic-link libraries (DLLs) are validated. The installation process incorrectly interprets some DLLs as not valid when, in fact, they are valid.

RESOLUTION

To resolve this issue, first download and install software update 909544 from the following Microsoft Windows Update Web site:
http://go.microsoft.com/fwlink/?LinkId=21069 (http://go.microsoft.com/fwlink/?LinkId=21069)
After 909544 is installed, then download and install software update 832880 from the following Microsoft Windows Update Web site:
http://go.microsoft.com/fwlink/?LinkId=21069 (http://go.microsoft.com/fwlink/?LinkId=21951)
Note If you add users to your Windows Small Business Server network before you install this update, open the Users task pad in Server Management, and then run the Change User Permissions Wizard to grant the appropriate users access to your company’s internal Web site (http://companyweb).

If you publish your company’s internal Web site to the Internet before you apply this update, you must run the Configure E-mail and Internet Connection Wizard again after you apply the update. Then, you can publish your company's internal Web site to the Internet.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

APPLIES TO
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
Keywords: 
atdownload kberrmsg kbprb KB832880
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate