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Article ID: 833854 - Last Review: October 9, 2011 - Revision: 2.0
A document that is opened from a hyperlink in Internet Explorer opens slowly in Office XP programs
Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:
256986Â
(http://kbalertz.com/Feedback.aspx?kbNumber=256986/
)
Description of the Microsoft Windows Registry
When you open a Microsoft Office XP document from a
hyperlink that is contained on a Web page in Microsoft Internet Explorer, the
document may open slowly.
This problem may occur when all the following conditions are
true:
- You use a Microsoft Windows 2000-based or Microsoft Windows
XP-based computer to view a Web page that contains a link to the document in
Internet Explorer.
- The document that is opened from the hyperlink was saved to
a Microsoft Windows 2000 server.
- The document that is opened from the hyperlink contains
many custom document properties.
How to obtain the hotfix
This issue is fixed in the Office XP Hotfix Package that is dated
May 9, 2004. For additional information, click the following article number to
view the article in the Microsoft Knowledge Base:
829349Â
(http://kbalertz.com/Feedback.aspx?kbNumber=829349/
)
Description of the Office XP post-Service Pack 3 hotfix package: May 9, 2004
After you install this hotfix, follow
the steps that are listed in the "More Information" section of this article to
set the MaxCachedStreamSize registry key and to activate the
hotfix.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
To
activate this hotfix, follow these steps:
- Quit all Office XP programs that are running.
- Click Start, and then click
Run.
- In the Open box, type
regedit, and then click OK.
- Locate, and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Common
- After you select the key that is specified in step 4, point
to New on the Edit menu, and then click
DWORD Value.
- Type MaxCachedStreamSize, and then
press ENTER.
- Right-click MaxCachedStreamSize, and then
click Modify.
- In the Value data box, click
Decimal, type a value between 10000 and
200000, and then click OK.
- On the File menu, click
Exit to quit Registry Editor.
APPLIES TO
- Microsoft Office XP Developer Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Small Business Edition
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Word 2002
| kbfix kbbug kbqfe kbhotfixserver KB833854 |
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