Microsoft Knowledge Base Email Alertz

(834002) - When you open a document that contains revisions in Microsoft Word 2002, track changes may not appear in any Display for Review (on the Reviewing toolbar) view.

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 834002 - Last Review: October 25, 2005 - Revision: 2.2

Track changes do not appear when you open a document that contains revisions in Word 2002

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://kbalertz.com/Feedback.aspx?kbNumber=256986/ ) Description of the Microsoft Windows Registry

On This Page

SYMPTOMS

When you open a document that contains revisions in Microsoft Word 2002, track changes may not appear in any Display for Review (on the Reviewing toolbar) view.

CAUSE

This problem occurs if you hide the revisions and then save the document. To hide revisions, click Show on the Reviewing toolbar, and then click to clear each of the following check boxes:
  • Comments
  • Insertions and Deletions
  • Formatting
Note If the Reviewing toolbar does not appear, point to Toolbars on the View menu, and then click Reviewing.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package May 5, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
830807  (http://kbalertz.com/Feedback.aspx?kbNumber=830807/ ) Word 2002 post-Service Pack 3 hotfix package: May 5, 2004
After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the ShowMarkupOpenSave registry key and to activate the hotfix.

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this hotfix, follow these steps:
  1. Quit Word 2002.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate, and then click to select the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options
  5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
  6. Type ShowMarkupOpenSave, and then press ENTER.
  7. Right-click ShowMarkupOpenSave, and then click Modify.
  8. In the Value data box, type 1, and then click OK.
  9. On the File menu, click Exit to quit Registry Editor.

APPLIES TO
  • Microsoft Word 2002 Standard Edition
Keywords: 
kbhotfixserver kbqfe kboffice2000presp4fix kbfix kbbug kbqfe KB834002
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate

Luciano Report As Irrelevant  
Written: 10/19/2004 10:03 AM
Great. I really needed this.