Microsoft Knowledge Base Email Alertz

(834011) - In Step 3 of 6 of the Mail Merge Wizard (on the Tools menu, point to Letters and Mailings ) in Microsoft Word 2002, when you use a document that is saved in a document management program as a data source, the data source may repeatedly open and close...

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 834011 - Last Review: April 7, 2006 - Revision: 3.1

Mail Merge data source opens or closes in Word 2002 each time that you click or press a key

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://kbalertz.com/Feedback.aspx?kbNumber=256986/ ) Description of the Microsoft Windows Registry

On This Page

SYMPTOMS

In Step 3 of 6 of the Mail Merge Wizard (on the Tools menu, point to Letters and Mailings) in Microsoft Word 2002, when you use a document that is saved in a document management program as a data source, the data source may repeatedly open and close each time that you click or press a key.

CAUSE

This problem may occur after you install Word 2002 Security Patch: September 3, 2003.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824934  (http://kbalertz.com/Feedback.aspx?kbNumber=824934/ ) Overview of the Word 2002 Security Patch: September 3, 2003

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package May 5, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
830807  (http://kbalertz.com/Feedback.aspx?kbNumber=830807/ ) Word 2002 post-Service Pack 3 hotfix package: May 5, 2004
After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the MMDataSrcHeuristic registry key and to activate the hotfix.

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this hotfix, follow these steps:
  1. Quit Word.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate, and then click to select the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options
  5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
  6. Type MMDataSrcHeuristic, and then press ENTER.
  7. Right-click MMDataSrcHeuristic, and then click Modify.
  8. In the Value data box, type 1, and then click OK.
  9. On the File menu, click Exit to quit Registry Editor.

APPLIES TO
  • Microsoft Word 2002 Standard Edition
Keywords: 
kbqfe kbhotfixserver kbofficexppostsp3fix kbprb kbfix KB834011
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate