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Microsoft Knowledge Base Article

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©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

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Article ID: 834473 - Last Review: February 11, 2004 - Revision: 1.1

The Server icon in the Live Communications Server tool is not updated correctly after the network connection to a computer that is running Live Communications Server 2003 becomes unavailable

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SYMPTOMS

After the network connection to a computer that is running Microsoft Office Live Communications Server 2003 becomes unavailable, when you view that computer by using the Live Communications Server tool on a different computer, you experience both of the following:

A question mark character (?) appears on top of the Server icon that represents the computer that is running Live Communications Server.
The User Services item and the Applications item do not appear under the icon that represents the computer that is running Live Communications Server.

After the network connection to the computer that is running Live Communications Server is restored, when you update the contents of the Live Communications Server tool window, only the icon that represents the computer that is running Live Communications Server is updated. The question mark character does not appear on top of the icon. However, the User Services item and the Applications item still do not appear under the icon that represents the computer that is running Live Communications Server.

WORKAROUND

To work around this issue, quit and then restart the Live Communications Server tool. When you restart the Live Communications Server tool, the User Services item and the Applications item appear again under the icon that represents the computer that is running Live Communications Server.

APPLIES TO

Microsoft Office Live Communications Server 2003

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kbprb KB834473

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