After you install the client components for Microsoft Office SharePoint Portal Server 2003 on your computer, you may find that you cannot copy or rename a file in a document library in Microsoft Office SharePoint Portal Server 2003. This problem occurs when you connect to the portal site by using a network place shortcut that you created by using Web Distributed Authoring and Versioning (WebDAV). When you rename a file in a Web folder, you receive an error message that is similar to the following:
Unable to rename URL of Folder
This problem may occur if both of the following conditions are true:
- The name of the file that you want to rename or to copy is different from the value of the DAV:displayname property of the file.
- You are using an Apache Web server.
In this situation, an incorrect URL is sent to the server when you rename or copy the file by using Web folders.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
30-Jan-2004 07:38 11.0.5716.1 1,293,008 Msonsext.dll
You may have to restart your computer after you apply this hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.