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(835307) - Fixes an issue where the Microsoft CRM Advanced Find feature returns all records by using the Created On Last 7 Days column even if the records were not created during that time.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 835307 - Last Review: December 20, 2005 - Revision: 3.0

The Created On Last 7 Days column in the Advanced Find dialog box returns all records instead of the records that were created during the last seven days in Microsoft CRM

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SYMPTOMS

In Microsoft CRM, the Created On Last 7 Days column in the Advanced Find dialog box returns all records instead of the records that were created during the last seven days. This problem occurs after you create a custom view in Microsoft CRM, and you use the Created On column in the Advanced Find dialog box to filter the information for the last seven days.

This problem also occurs in Microsoft Business Solutions CRM 1.2 Sales for Outlook. It also occurs when you create a filter for a report in Microsoft CRM.

RESOLUTION

Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435  (http://kbalertz.com/Feedback.aspx?kbNumber=904435/ ) Update Rollup 2 is available for Microsoft CRM 1.2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Steps to reproduce the problem

  1. Start Microsoft CRM.
  2. Click Home, click Settings, click System Customization, and then create a new view for the Lead object.
  3. Add the name of the box and the creation date to the view.
  4. Enter the filter criteria to filter the Created On column for the Condition In the Last 7 days column.
  5. Save the view.
  6. Click Sales, click Leads, and then use the new view. The view pulls all records.

APPLIES TO
  • Microsoft CRM 1.2
  • Microsoft Business Solutions CRM 1.0
Keywords: 
kbhotfixserver kbqfe kbmbscustomization kbprb kbmbsmigrate KB835307
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
       

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