Microsoft Knowledge Base Email Alertz

(835521) - Describes and provides a workaround for a problem in SharePoint Portal Server 2003 where error messages appear in the gatherer log after you configure proxy server settings for the server farm and then update a content index.

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 835521 - Last Review: September 9, 2004 - Revision: 3.4

"The address could not be found" error messages are logged to the gatherer log after you update a content index in SharePoint Portal Server 2003

SYMPTOMS

In your server farm deployment of Microsoft Office SharePoint Portal Server 2003, when you view the gatherer log of a content index after you update that content index, you may see error messages that are similar to the following:

Error Message 1
Date Time Modify sps://ServerName/site$$$people
The address could not be found, (0x80042617 - Error in PortalCrawl Web Service. )
Error Message 2
Date Time Modify http://ServerName
The address could not be found, (0x80042616 - Error in the Site Data Web Service.)

CAUSE

This problem may occur if you configure SharePoint Portal Server 2003 to use a proxy server when it creates full-text indexes of external Web sites, and if all the following conditions are true:
  • You specify the Bypass proxy server for local (intranet) addresses option.
  • In the Do not use proxy server for address beginning with box, you specify one or more URLs that start with an asterisk (*) wildcard character. For example, you specify a URL that is similar to the following:
    *.DomainName.com
In this scenario, SharePoint Portal Server 2003 does not process the asterisk (*) wildcard character correctly when it crawls content.

WORKAROUND

To work around this problem, do not use an asterisk (*) wildcard character in URLs that you specify in the Do not use proxy server for address beginning with box. Instead, use one of the following prefixes in the URLs that you specify in the Do not use proxy server for address beginning with box, depending on your situation:
  • http://*.DomainName.com
  • https://*.DomainName.com

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

To configure SharePoint Portal Server 2003 to use a proxy server when it creates full-text indexes of external Web sites, use the Configure Server Farm Account Settings page in SharePoint Central Administration. For more information about how to configure proxy server settings in SharePoint Portal Server, see the "Configuring Server Farm Account Settings" topic in the "Managing Search" section of the "Administration" chapter of the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root directory of the SharePoint Portal Server 2003 CD.

For more information about SharePoint Portal Server 2003, visit the following Microsoft Web site:
http://www.microsoft.com/PRODUCTS/info/product.aspx?view=22&pcid=2f7ba03d-1762-4ae9-b059-23aa198c08fb (http://www.microsoft.com/PRODUCTS/info/product.aspx?view=22&pcid=2f7ba03d-1762-4ae9-b059-23aa198c08fb)

APPLIES TO
  • Microsoft Office SharePoint Portal Server 2003
Keywords: 
kberrmsg kbnofix kbbug KB835521
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate