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Article ID: 839132 - Last Review: May 15, 2006 - Revision: 4.2
"There are no Office Assistant character files present" error message when you start an Office XP program
When you start a Microsoft Office XP program for the second
(or subsequent) time, you may receive the following error message:
There
are no Office Assistant character files present on the system. Please run Setup
in maintenance mode and install at least one character.
This problem may occur when all the following conditions are
true:
- You have both Microsoft Office XP programs and Microsoft
Office 2003 programs installed on the same computer.
- You start an Office 2003 program first.
- The Office Assistant is active in the Office 2003
program.
- You start, and then quit an Office XP program.
- You start an Office XP program a second (or subsequent)
time.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
828956Â
(http://kbalertz.com/Feedback.aspx?kbNumber=828956/
)
Running multiple versions of Microsoft Office with Office 2003
APPLIES TO
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Publisher 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
- Microsoft Office XP Professional
- Microsoft Office XP Small Business Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Standard Edition for Students and Teachers
- Microsoft Office XP Developer Edition
- Microsoft Access 2002 Standard Edition
| kbqfe kbhotfixserver kberrmsg kbfix kbbug KB839132 |
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-- Scott Cate
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Fred M
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Reported as Irrelevant
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| Written:
9/8/2004 5:07 AM |
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Chris
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Reported as Irrelevant
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| Written:
5/24/2005 12:30 PM |
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