Microsoft Knowledge Base Email Alertz

(839507) - Describes a problem where you receive a message could not be delivered to all recipients error message if you use Windows Messenger when you are running Live Communications Server. This problem occurs if you disable the routing.am script.

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 839507 - Last Review: February 2, 2007 - Revision: 1.2

"Message could not be delivered to all recipients" error message when you disable the routing.am script in Microsoft Live Communications Server

SYMPTOMS

When you use Microsoft Office Live Communications Server to host Windows Messenger sessions, and you use Windows Messenger to send an instant message to another user, you may receive the following error message:
The following message could not be delivered to all recipients.

CAUSE

This problem typically occurs when the default routing application setting (routing.am) has been disabled or removed from the Live Communication Server Applications module.

RESOLUTION

To send Windows Messenger INVITE requests to another user, you must make sure that the routing application setting (routing.am) is enabled. To do so, follow these steps:
  1. Click Start, point to Programs, click Administrative Tools, and then click Live Communications Server.
  2. In the Live Communications Server console, expand Servers, expand ServerName, right-click Applications, and then click Properties.
  3. In the Applications Properties dialog box, make sure that routing.am is listed under Available Applications, and then make sure that both the Enabled and the Critical check boxes are selected.
  4. If routing.am is not listed under Available Applications, click ADD.
  5. In the Add Script-Only Application dialog box, click Browse, and then specify the path of the routing.am script. In the Application name box, type Routing Application Setting - Default. In the URI name box, type: http://www.microsoft.com/RTC/DefaultRouting, and then click OK.

    Note By default, the script path is C:\Program Files\Microsoft LC\Server\routing.am.
  6. Make sure that both the Enabled and the Critical check boxes are selected, and then click OK.

STATUS

This behavior is by design.

MORE INFORMATION

Uniform Resource Identifiers (URI) are typically used as unique identifiers. In Live Communication Server, the URI is a string that shows both that the routing script was written by Microsoft and the purpose of the routing script. It is not an actual destination. The URI can be modified, but any change must also be reflected in the script.

REFERENCES

The routing.am script is actually a message filter script that dynamically routes requests to specific endpoints that are registered with Live Communications Server User Services. For more information about message filter scripts, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-gb/library/aa218607(office.11).aspx (http://msdn2.microsoft.com/en-gb/library/aa218607(office.11).aspx)

APPLIES TO
  • Microsoft Office Live Communications Server 2003
Keywords: 
kbprb KB839507
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate

Gunjan Desai - gunjan.desai NOSPAM-AT-NOSPAM ragini.com Reported as Irrelevant  
Written: 12/7/2004 1:33 AM
Problem is still after giving solution on message delivery. Thanking you Gunjan Desai

LivCom Reported as Irrelevant  
Written: 1/8/2005 1:32 PM
Yes, I have the same error after that.

Pankaj Reported as Irrelevant  
Written: 5/4/2005 12:17 AM
Problem is still there. But it might because the Running status of Routing Application is NO. Can anyone help me in starting Routing application.

Jon Reported as Irrelevant  
Written: 5/4/2005 8:56 AM
us too :( Does anyone else having problems have Windows Server 2003 Service Pack 1 installed? Could this be the cause?

Mahesh Sundar - mahesh87 NOSPAM-AT-NOSPAM yahoo.com Reported as Irrelevant  
Written: 9/7/2005 5:17 AM
Anyone able to solve this issue? I'm still having the same problem in 2005.

Agila - agi_govin NOSPAM-AT-NOSPAM rediffmail.com Reported as Irrelevant  
Written: 11/29/2005 2:21 AM
Even i am getting the same error when i try communicating using windows messenger with lcs 2005. Can any one give me solution plz...My Routing Application is running. No problem with that.

Anonymous User Report As Irrelevant  
Written: 10/15/2006 10:18 PM
i have no clue it keeps saying that ( The following message could not be delivered to all recipients)