Microsoft has released the September 08, 2004 post-Service Pack 1 hotfix package for Microsoft Office . This article describes the following items about the hotfix package:
- Issues that the hotfix package fixes
- Prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes in the package
- The files that the hotfix package contains
This article describes the Microsoft Office issues that are fixed in the Office post-Service Pack 1 hotfix package that is dated September 08, 2004.
Issues that the hotfix package fixes
This hotfix package fixes the following issue:
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(http://kbalertz.com/Feedback.aspx?kbNumber=837825/
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"There are no Office Assistant character files present" error message when you start an Office 2003 program
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed. For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
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(http://kbalertz.com/Feedback.aspx?kbNumber=842532/
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Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with SP1 installed or without SP1 installed. However, we have tested this hotfix more extensively on Office 2003 with SP1 than we have on Office 2003 without SP1. If you install this hotfix on a computer that is running Office 2003 without SP1, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create or modify any registry keys to enable any hotfixes that this package contains.
Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Download information.
Date Time Version Size File name
--------------------------------------------------------------
28-Sep-2004 16:43 1.3.1.4 673,078 200148_intl_i386_zip.exe
Microsoft Windows Installer .msp file information.
Date Time Size File name
--------------------------------------------------------------
08-Sep-2004 22:20 6,504,960 Blnmgrff.msp (Full-file/administrative)
08-Sep-2004 19:59 3,355,648 Blnmgrop.msp (Optimized)
After the hotfix is installed, the global version of this hotfix has the file attributes (or later attributes) that are listed in the following table.
Date Time Version Size File name
--------------------------------------------------------------
04-Sep-2004 05:26 11.0.6403.0 61,120 Blnmgr.dll (Full-file/administrative)
08-Sep-2004 19:34 6,166 Blnmgr.dll (Optimized)
Additional notes:
- For additional information about installing this hotfix, see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
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(http://kbalertz.com/Feedback.aspx?kbNumber=824684/
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Description of the standard terminology that is used to describe Microsoft software updates