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Article ID: 840640 - Last Review: October 9, 2011 - Revision: 3.0
"'filename.xls' cannot be accessed" error message when you open a workbook in Excel 2002 during a remote desktop session
Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base:
256986Â
(http://kbalertz.com/Feedback.aspx?kbNumber=256986/
)
Description of the Microsoft Windows Registry
When you run a remote desktop session, if you try to open a
workbook in Microsoft Excel 2002 from a local source (such as your hard disk
drive), you receive the following error message:
'filename.xls' cannot be accessed. The
file may be read-only, or you may be trying to access a read-only location. Or,
the server the document is stored on may not be responding.
You may expect to open the file read-only or receive a different
error message that indicates that the file is locked or that the file is in use
by another user.
This issue may occur if the file is already open on your
client computer.
To work around this issue, close the Excel 2002 file on your
client computer before you open the file in the remote desktop
session.
How to obtain the hotfix
This issue is fixed in the Excel 2002 Hotfix Package that is dated
May 6, 2004. For additional information, click the following article number to
view the article in the Microsoft Knowledge Base:
829348Â
(http://kbalertz.com/Feedback.aspx?kbNumber=829348/
)
Excel 2002 post-Service Pack 3 hotfix package: May 6, 2004
After you install this hotfix, follow the steps
that are listed in the "More Information" section of this article to set the
QFE_Yakima registry key and to activate the hotfix.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk.
To activate this
hotfix, follow these steps:
- Quit Excel 2002.
- Click Start, and then click
Run.
- In the Open box, type
regedit, and then click OK.
- Locate, and then click to select the following registry
key:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Excel\Options
- After you select the key that is specified in step 4,
point to New on the Edit menu, and then click
DWORD Value.
- Type QFE_Yakima, and then press
ENTER.
- Right-click QFE_Yakima, and then click
Modify.
- In the Value data box, type
1, and then click OK.
- On the File menu, click
Exit to quit Registry Editor.
APPLIES TO
- Microsoft Excel 2002 Standard Edition
| kbqfe kbhotfixserver kberrmsg kbofficexppostsp3fix kbfix kbbug KB840640 |
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