Installation information

File information

   Date         Time   Version       Size     File name 
   ----------------------------------------------------------
   18-Apr-2004  10:07  5.2.3790.0  36,864  regini.exe
   4-Aug-2004   05:29    None       87     mscrm.ini
   27-Jul-2004  05:58    None      1,763   outlooksec.cmd
   18-May-2004  10:18    None      264     outlooksecmain.cmd

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Procedures

1. On the client computer, add a valid Microsoft CRM user to the local administrators group. This user must be the same as the Outlook client user. (See the detailed procedure later in this article for adding a user to the local administrators group.)
2. Log on to the client computer as the Microsoft CRM user (now a local administrator). Install the Outlook client. (See the Microsoft Business Solutions CRM Implementation Guide Version 1.2 for installation procedures.)
3. Perform Outlook client tasks such as viewing a record list and creating a new record. Then go offline and make sure that you have function generally offline. Go online again. If you often use import functionality, you need to use the import feature now.
4. Log off the client computer.
5. Log on to the client computer as an administrator (a domain user with local administrative rights and who is not the Microsoft CRM user who installed the Outlook client).
6. Remove the Microsoft CRM client user from the local administrators group. (See the detailed procedure later in this article for removing a user from the local administrators group.)
7. Extract the Outlooksecmain.cmd file from the download package and run the following script at a command prompt. The Microsoft CRM user’s domain name and user name are required parameters.
   Outlooksecmain.cmd [domainname\username]
   
   For example: Outlooksecmain.cmd userdomainname\username
   
   Outlooksecmain.cmd is a script that grants users permissions to the folder %systemroot%\Microsoft.NET\Framework, uses osql.exe to grant permissions to all MSDE databases. On Microsoft Windows® 2000 systems, it uses regini.exe to grant required Registry permissions. It will write to the log file, outlooksec.log, which can be used for troubleshooting.
8. Log off the computer, and log back on to the computer as the Microsoft CRM user, and then open the Outlook client.

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Detailed Procedures

1. On the client computer, click Start, point to Control Panel, point to Administrative Tools, and then click Computer Management.
2. In the console tree, expand Local Users and Groups, and then click Groups.
3. Right-click the Administrators group, click Add to Group, and then click Add.
4. Click Locations, click the domain containing the user you want to add, and then click OK.
5. In the Enter the object names to select box, type the name of the user you want to add to the group, and then click OK. If you want to validate the user name that you are adding, click Check Names.
6. Click Apply, and then click OK.
7. Close Computer Management.

1. On the client computer, click Start, point to Control Panel, point to Administrative Tools, and then click Computer Management.
2. In the console tree, expand Local Users and Groups, and then click Groups.
3. Double-click the Administrators group, click the user that you want to remove. Click Remove, and then click OK.
4. Close Computer Management.

1. Place the download package CRM1.2-KB841124-Client.exe in a temporary folder.
2. Double-click CRM1.2-KB841124-Client.exe. The contents of the package extract to the temporary folder.

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FAT32 File Systems

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Microsoft CRM Integration for Great Plains

1. On the Microsoft CRM server, click Start, click Run, in the Open box, type regedit, and then click OK.
2. Add the following subkey:
   HKLM\Software\Microsoft\MSCRMIntegrationServer

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Uninstall information

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