When you click the link to an .mht file that is saved from
Microsoft PowerPoint 2002 or from Microsoft Office PowerPoint 2003, the Web
presentation does not appear. You receive the following error message:
Page cannot be displayed.
The page you are
looking for is currently unavailable. The Web site might be experiencing
technical difficulties, or you may have to adjust your browser settings.
Additionally, the URL that is listed for the Web page may end with the following:
-usc:x-usc:
This problem occurs because of a problem in the MS04-013
update to Microsoft Outlook Express 6.0. This problem occurs because the .mht
file is hosted on a Web server that does not support byte-range requests or on
a server that is running Microsoft SharePoint Portal Services.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
837009Â
(http://kbalertz.com/Feedback.aspx?kbNumber=837009/
)
MS04-013: Cumulative security update for Outlook Express
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
20-May-2004 14:15 6.0.2800.1429 596,480 Inetcomm.dll
If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own
risk.
This hotfix requires a registry key for activation. To enable the hotfix, follow these steps:
- Click Start, click Run,
type regedit, and then click OK.
- Locate, and then click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Outlook Express - On the Edit menu, point to
New, and then click Key.
- Type Hotfix, and then press
ENTER.
- On the Edit menu, point to
New, and then click DWORD Value.
- Type Q842546, and then press ENTER.
- On the Edit menu, click
Modify.
- Type 1, and then click
OK.
- Quit Registry Editor.
To work around this problem, you can refresh the Web page in
Microsoft Internet Explorer. To do this, click
Refresh or press F5. This may
bypass the problem that is caused by the MS04-013 update to Outlook
Express.
Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.