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KBAlertz.com: (843523) - Fixes a problem where a memory leak occurs when you run a program that uses the incremental change synchronization API to synchronize Exchange information stores. You must install Exchange Server 2003 SP1 and a hotfix to resolve the problem.

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks




Article ID: 843523 - Last Review: October 30, 2007 - Revision: 2.3

Memory leak occurs when you run a program that uses the incremental change synchronization API on your Exchange Server 2003 computer

Hotfix download is availableHotfix Download Available
View and request hotfix downloads

On This Page

SYMPTOMS

On your Microsoft Exchange Server 2003 computer, you may experience the following problem. When you run a program that uses the incremental change synchronization API to synchronize Exchange information stores, a memory leak occurs.

CAUSE

This problem occurs when the incremental change synchronization API makes function calls to the IExchangeExportChanges::Synchronize() method or to the IExchangeExportChanges::UpdateState() method.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Exchange Server 2003 Service Pack 1. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
836993  (http://kbalertz.com/Feedback.aspx?kbNumber=836993/ ) How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart your computer to install this hotfix. However, the following Exchange services are automatically restarted when you install this hotfix:
  • Microsoft Exchange MTA Stacks
  • Microsoft Exchange Information Store
  • Microsoft Exchange System Attendant

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   23-Jul-2004  18:55  6.5.7232.18       975,872  Emsmdb32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about incremental change synchronization, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/ms980620.aspx (http://msdn2.microsoft.com/en-us/library/ms980620.aspx)
For additional information about Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://kbalertz.com/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
817903  (http://kbalertz.com/Feedback.aspx?kbNumber=817903/ ) New naming schema for Exchange Server software update packages

APPLIES TO
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Service Pack 1
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbexchange2003presp2fix kbfix kbbug KB843523
       

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