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Article ID: 870576 - Last Review: September 8, 2006 - Revision: 3.2
You receive a “Page cannot be displayed†or an “Unexpected error has occurred†error message when you try to send an e-mail by using Microsoft CRM 1.2 Sales for Outlook
When you try to save or to send an e-mail by using Microsoft CRM 1.2 Sales for Outlook (the Outlook client) on a Microsoft Window 2000 Professional-based computer, you receive one of the following error messages.
Message 1An unexpected error has occurred
You experience these symptoms if following conditions are true:
- You created the e-mail in the Outlook client
- There are more than 2,000 characters in the body of the e-mail
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435Â
(http://kbalertz.com/Feedback.aspx?kbNumber=904435/
)
Update Rollup 2 is available for Microsoft CRM 1.2
APPLIES TO
- Microsoft Business Solutions CRM Sales for Outlook, when used with:
- Microsoft CRM 1.2
- Microsoft Windows 2000 Professional Edition
- Microsoft CRM 1.2
- Microsoft Business Solutions CRM 1.0
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