Microsoft Knowledge Base Article
This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved.
Terms
of Use |
Trademarks
Article ID: 883328 - Last Review: October 27, 2006 - Revision: 1.3
Error 2755 in the MOMServer.log when you try to install Microsoft Operations Manager 2005 or Microsoft Operations Manager 2005 Reporting
When you try to install Microsoft Operations Manager (MOM) 2005 or MOM 2005 Reporting, the Setup program fails with a 2755 error. The following entries appear in the MOMServer.log:
MSI (c) (A4:98): Switching to server: SET_SQL_PROPERTIES_UI="1"
MSSQL_CSDVERSION="761" MSSQL_VERSION="8" ACTIVE_DIRECTORY_PRESENT="1" PREREQ_COMPLETED="1"
CONFIG_GROUP="groupname" SQLSVR_INSTANCE="instancename" TARGETDIR="C:\"
INSTALLDIR="C:\Program Files\Microsoft Operations Manager 2004\" SQLROOTDATADIR="C:\MSSQL\"
DB_DATA_DIR="C:\Program Files\Microsoft SQL Server\MSSQL\Data\"
DB_LOG_DIR="C:\Program Files\Microsoft SQL Server\MSSQL\Data\"
USERNAME="user" COMPANYNAME="company"",""Inc." DAS_ACCOUNT="account" DAS_PASSWORD=**********
DAS_DOMAIN="domain" ACTIONSDOMAIN="domain" ENABLE_ERROR_REPORTING="1" CLIENTPROCESSID="1700"
CLIENTUILEVEL="0" CURRENTDIRECTORY="E:\folder"
DATABASE_DIR.5AA3188B_27CE_40D8_B5D2_8D43169A93DA="C:\Program Files\Microsoft Operations Manager 2004\Database\"
DATABASE_DIR.82B4F432_D917_48F1_86C5_AB46521D0292="C:\Program Files\Microsoft Operations Manager 2004\Database\"
MP_DIR.C70FB389_49BB_4692_A038_91AD0B143EE7="C:\Program Files\Microsoft Operations Manager 2004\Management Packs\" MMC_CONSOLE_D
MSI (c) (A4:98): Note: 1: 2755 2: 3 3: E:\folder\MOMServer.msi
DEBUG: Error 2755: Server returned unexpected error 3 attempting to install package E:\folder\MOMServer.msi.
The installer has encountered an unexpected error installing this package. This may indicate a problem with
this package. The error code is 2755. The arguments are: 3, E:\folder\MOMServer.msi,
MSI (c) (A4:98): Product: Microsoft Operations Manager 2005 -- The installer has encountered an unexpected
error installing this package. This may indicate a problem with this package. The error code is 2755.
The arguments are: 3, E:\folder\MOMServer.msi,
MSI (c) (A4:98): Back from server. Return value: 3
You may experience this problem if one of the following conditions is true:
- You try to install MOM 2005 or MOM 2005 Reporting from a mapped network drive.
- You try to install MOM 2005 or MOM 2005 Reporting during a Terminal Services session.
- You try to install MOM 2005 or MOM 2005 Reporting from a UNC session to the MOM 2005 CD.
This problem is caused by unexpected network errors during the installation process.
To work around this problem, use the MOM 2005 installation CD on the computer where you want to install MOM 2005 Reporting.
APPLIES TO
- Microsoft Operations Manager (MOM) 2005
| kbopmaninstall kbtshoot kberrmsg kbnetwork kbperformance kbsetup KB883328 |
Community Feedback System
Very often, it takes hours to solve a problem. Very often, you've looked high
and low, and have tried a lot of solutions. When you finally found it, chances
are, it was because someone else helped you. Here's your chance to give back.
Use our community feedback tool to let others know what worked for you and what
didn't.
Please also understand that the community feedback system is not warranted to be
correct, it's simply a system that we've built to let people try and help each
other. If something in a feedback response doesn't make sense to you, or you're
not comfortable making changes that the feedback talks about (like registry
edits), please consult a professional.
Thank you for using kbAlertz.com Feedback System.
-- Scott Cate