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(883372) - Describes an SSO Server failed. The RPC server is unavailable Enterprise Single Sign-On Service (SSO) error message that you receive in BizTalk Server 2004 when you try to modify the receive location or the send port.

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Microsoft Knowledge Base Article

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©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 883372 - Last Review: September 13, 2004 - Revision: 1.1

You receive an "SSO Server failed. The RPC server is unavailable" error message when you try to edit the receive location or the send port in BizTalk Server 2004

SYMPTOMS

In Microsoft BizTalk Server 2004, when you try to edit the receive location or the send port, you may receive an error message that is similar to the following:
Could not retrieve transport type data for Receive Location 'MySampleReceiveLocation' from config store. Primary SSO Server 'MyServer' failed. The RPC server is unavailable.

CAUSE

This behavior may occur if the following two conditions are true:
  • You have previously configured your BizTalk Server to use domain accounts by using the Configuration Framework.
  • Your BizTalk Server-based server is not currently connected to the domain.
Under these conditions, the Single Sign-On (SSO) Service may not start.

WORKAROUND

To work around this behavior, create a hosts file entry that maps the NetBIOS name of the computer to 127.0.0.1. Typically, the hosts file is located in the C:\Windows\System32\Drivers\Etc\Hosts folder. For example, the following entry in the hosts file maps the NetBIOS name "SomeNetBIOSName" to 127.0.0.1:
127.0.0.1 SomeNetBIOSName
You can use Notepad to open and to edit the hosts file.

APPLIES TO
  • Microsoft BizTalk Server 2004 Enterprise Edition
  • Microsoft BizTalk Server 2004 Developer Edition
  • Microsoft BizTalk Server 2004 Partner Edition
  • Microsoft BizTalk Server 2004 Standard Edition
Keywords: 
kbtshoot kbbtssso kbprb KB883372
       

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