Microsoft Knowledge Base Email Alertz

(884984) - Discusses an issue where a meeting request remains in your Outlook Inbox after you accept meeting in Entourage 2004 for Mac.

Search KbAlertz

Advanced Search

Receive Microsoft Knowledge Base articles by E-Mail?

Every night we scan the Microsoft Knowledge Base. If technologies you're interested in are updated, we'll send you an e-mail. You only get one e-mail a day, and only when new articles are added.

Click here to create a
FREE account
Already have an account?
[Click here to Login]











Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
©2005-©2007 Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

Article ID: 884984 - Last Review: October 6, 2011 - Revision: 2.0

Meeting request remains in Outlook after you accept meeting in Entourage 2004 for Mac

SYMPTOMS

After you accept a meeting invitation in Microsoft Entourage 2004 for Mac, you may be prompted to respond to the same meeting in Microsoft Outlook. The meeting appears on your Calendar, but the Accept button, the Tentative button, and Decline button still appear in an e-mail message in Outlook.

CAUSE

This issue occurs when both Entourage and Outlook are configured to use the same Microsoft Exchange Server account. Entourage does not automatically delete the e-mail message when you respond to a meeting request. Therefore, the e-mail message appears in Outlook after changes are synchronized to your Exchange Server computer.

WORKAROUND

To work around this issue, delete the invitation in Entourage.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Entourage Calendar information is continuously synchronized with your Exchange Server computer to keep your information as up-to-date as possible. When you delete the invitation in Entourage, the synchronization process deletes the invitation in Outlook after a short time.

APPLIES TO
  • Microsoft Entourage 2004 for Mac
Keywords: 
dftsdahomeportal kbtshoot kbprb KB884984
       

Community Feedback System

Very often, it takes hours to solve a problem. Very often, you've looked high and low, and have tried a lot of solutions. When you finally found it, chances are, it was because someone else helped you. Here's your chance to give back. Use our community feedback tool to let others know what worked for you and what didn't.

Please also understand that the community feedback system is not warranted to be correct, it's simply a system that we've built to let people try and help each other. If something in a feedback response doesn't make sense to you, or you're not comfortable making changes that the feedback talks about (like registry edits), please consult a professional.

Thank you for using kbAlertz.com Feedback System.

-- Scott Cate